Weis Marketsbakery dept

This review was posted by
a verified customer
Verified customer

I use weis markets in mt top all the time for my kids birthday cakes/cupcakes & never had a problem. Until this last time. I ordered cupcakes for my sons birthday party a WEEK prior to his party & told them I'd be there around 10 to pick them up. When I arrived at 10:15 the morning of the party, they weren't ready. The bakery manager said she didn't know how to decorate them because she didn't understand what the other worker had written. I ended up waiting almost 45 minutes for her to "fix" the problem, which resulted in a cupcake cake with WAY too much icing instead of regular cupcakes. She didn't give me a discount but gave me two free packs of old cookies. We were almost late to my sons party because of this. I also wanted two balloons blown up, what a fiasco that was! Long story short, I waited 45 minutes for 1 balloon to be blown up. The associate popped 2 balloons trying to blow them up. I told him after he finally blew one up successfully to forget it. I couldn't wait any longer. I always deal with Beth in bakery who is fabulous, but everyone else, not so much.

Comment Guidelines

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions



    Unhappy consumers gather online at and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.