The Guitar Boutique
The Guitar Boutique Customer Service Phone, Email, Contacts

The Guitar Boutique
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The Guitar Boutique complaints 3

10:08 pm EST
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The Guitar Boutique lazy and bad customer relations

Bought 2 guitars there string broke called and they said come on in and we will fix it.Got there I told them I can't stand for to long because I just had Cancer Surgery they still wouldn't help me and just stood there saying they were too busy but they were just talking behind the counter and doing nothing even though there were people in the store and they weren't even helping them.Took my guitar and left.Stay as far away as possible cause once you buy something there you're on your own .

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Barett P
, US
May 17, 2016 1:51 pm EDT

Dude, seriously? Guitar strings aren't meant to stay on the guitar forever. They break; and they are supposed to be changed every few weeks. Yes, you ARE on your own about guitar strings, that's why there's a whole wall of them behind you when you walk in the store. Learn how to change a string, and don't complain about them not doing it for free, learn to do it yourself. Guitar strings break!

11:56 am EST
Verified customer This complaint was posted by a verified customer. Learn more

The Guitar Boutique lazy and bad customer relations

Bought 2 guitars there string broke on guitar called them and they said come on in we will fix it.went there and they told me they were busy and would get to it whenever and would call me when its ready but they weren't doing anything but standing behind the counter just chatting with the other employee. It was as if that counter was holding them up from falling over of boardem.very bad customer relations. Stay far away as possible.go to van halterens.

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5:20 pm EDT
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Very dishonest/sleazy business practices and poor customer service (I was dealing directly with the owner). I bought and acoustic guitar from the shop, they didn't have a case in stock, owner said he would order it in for me if I paid for it with the guitar. I got home and the guitar was priced $150.00 more and l & m, would not price match and it has been 2...

Read full review of The Guitar Boutique and 19 comments

Is The Guitar Boutique legit?

Our verdict: Complaints Board's thorough examination reveals The Guitar Boutique as a legitimate entity with notable strengths. Despite a 33% resolution rate on customer complaints, which invites a closer look, The Guitar Boutique stands out for its commitment to quality and security. Clients considering The Guitar Boutique should delve into its customer service record to gauge compatibility with their expectations.

The Guitar Boutique earns 96% level of Trustworthiness

Perfect Trust Endorsement: The Guitar Boutique achives 96% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

We found clear and detailed contact information for The Guitar Boutique. The company provides a physical address, phone number, and email, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers. has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL. you are considering visiting, which is associated with The Guitar Boutique, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction. appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

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  • has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The may offer a niche product or service that is only of interest to a smaller audience.

Overview of The Guitar Boutique complaint handling

The Guitar Boutique reviews first appeared on Complaints Board on Apr 25, 2013. The latest review lazy and bad customer relations was posted on Dec 19, 2014. The latest complaint Avoid this Business was resolved on Apr 25, 2013. The Guitar Boutique has an average consumer rating of 2 stars from 3 reviews. The Guitar Boutique has resolved 1 complaints.
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  1. The Guitar Boutique contacts

  2. The Guitar Boutique phone numbers
    +1 (905) 668-7210
    +1 (905) 668-7210
    Click up if you have successfully reached The Guitar Boutique by calling +1 (905) 668-7210 phone number 0 0 users reported that they have successfully reached The Guitar Boutique by calling +1 (905) 668-7210 phone number Click up if you have UNsuccessfully reached The Guitar Boutique by calling +1 (905) 668-7210 phone number 0 0 users reported that they have UNsuccessfully reached The Guitar Boutique by calling +1 (905) 668-7210 phone number
  3. The Guitar Boutique emails
  4. The Guitar Boutique headquarters
    252 Ski Hill Road, Bethany, Ontario & 601 Dundas Street W, Whitby, Ontario, Canada
  5. The Guitar Boutique social media
The Guitar Boutique Category
The Guitar Boutique is related to the Employees category.

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