The complaint has been investigated and
resolved to the customer's satisfactionResolved Walmart - Women's Plus Clothing — something is very wrong here!
resolved to the customer's satisfaction
For years my friends and I have been loyal Walmart customers. In the last two years we have been very disappointed in the quality of clothing and the crowded condition of the Women's Plus Department.
We have been trying to find someone to complain to for a long time and didn't know where to turn. I even thought about getting a petition with the names of women that are very disgusted with that department. Not only does Walmart carry dowdy clothing,no coordinates,no nice dresses, no blazers,dressy jackets, absolutely no pantsuits. The fantastic JMS bootcut leggings that we all loved to buy have been replaced with hideous pocket leggings that show pocket seams below blouses or tees! Women like fashionable clothes in bright colors, good style, as well as quality at a fair price. Whoever does the merchandising for Walmart must have failed the class and lied on their application when they got hired or is being done by men who do not know anything about women's clothing!
My friend and I used to shop at Walmart at least four to five times a week at Walmart. We used to tell the cashiers that we owned Walmart because we spent all our money there! We would even shop at midnight, one and two in the morning!! In the last two years we have been going maybe once a month and sometimes not even that often. We are so disappointed in what is available that we don't frequent the store. On top of the bad merchandise, the Women's Department is always so crowded with merchandise that you cannot comfortably walk between the aisles with or without a basket and especially if there are a lot of women shopping. The clothes are in disarray,scattered every where and sometimes there are carts full of clothes that have not been hung up.
Women shop for clothes because they feel good when they have something new to wear. They go into a store with the anticipation of finding a good buy. When you shop in the Women's Plus you enter a disappointing, depressing, claustrophobic department. This department needs a total makeover by making it spacious, with good lighting, mirrors,a couple of chairs for those that cannot stand too long to wait or for husbands that shop with their wives. Walmart needs to make us happy to be in this department and make it a joy for us to shop.
Another area that absolutely need a lot of help, is the women's shoes. In spring when sandals, pastel and white shoes should be available, you can only find dark browns, navy, tan, etc. As soon as summer is about over, you will find pastels and whites and sandals!! Something is very wrong here.