The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
Walmartwal-mart misleading customers and refusal to honor price-accuracy scanning-code-of-practice price-accuracy-guarantee

Wal-mart misleading customers and refusal to honor price-accuracy scanning-code-of-practice price-accuracy-guarantee

****

Dear sir,


1) we shopped at wal-mart [dufferin 3106] in toronto, ontario, canada on 22april2010.


2) "oatmeal to go" - "maple & brown sugar flavour" - oatmeal-bars was marked on the shelf as "otg m b s " for $2.


3) it scanned for $2.64. please see attachment walmart22apr10.jpg.


4) the "customer service" centre cashier with a name-tag "emily" refused to honor the posted scanning-code-of-practice price-accuracy-guarantee.


According to the posted "scanning-code-of-practice price-accuracy-guarantee" at each cash-register, the customer gets the first item free if the item scans for a price higher than the shelf-marked price.


Instead she started harassing us and arguing, and refused to get the store-manager as per our request to her.


5) then came another "customer service manager" [with a name-tag jennifer]. but no requested store-manager [in spite of our repeated requests].


6) we were not permitted to get a photocopy of the incorrectly marked shelf-price-sticker.


Obviously it evidenced that [at least in this case] wal-mart is misleading consumers about the price and over-charging the public.


Sincerely,

Ron waters

wal-mart misleading customers and refusal to honor price-accuracy scanning-code-of-practice price-accuracy-guarantee

Responses

  • Mi
    MichaelAIL May 17, 2010

    Nancy Young, Aka 'Don't judge my husband'

    You should take advice from yourself. Your children need discipline. You as a 'parent' need to be lobotomized, criticized, ostracized and demonized.

    You let your kids go to wal-mart by themselves. A 13 and a 9 year old. I wish they would have got kidnapped because even after they were traded off into slave labor, or as sex slaves (but with your half of the genes being present, i highly doubt, because we all know that you're a fat, ugly, balding, partially [censor]ed, wildabeast) in some country in the southern European section of the world for $0.30 a suck.

    Mothers day or not, you lack complete discipline for your 'kids' and for you hopefully dying husband. Whom we have already verified came from the DNA of a more deserving rodent [you pick]. In which you place your 'kids' actions on everyone else but your own. They are your kids you raise them. You are the reason why kids have drug problems, end up taking too much D in the A and getting pregnant at the age of 14 because their low-self esteem and self worth made them feel like they were imposing on the guy Sticking his D in their V with no C on and not being able to say "you get no love, if you don't put on that glove".

    You obviously being a fake parent should not be talking about discipline of other kids. I would hope you do hit your children because the abuse that you give them currently doesn't even surmount to the amount of physical abuse a pro boxer [Mike Tyson] would give to his wife, ex-wife.

    And on a side note, you should tell your husband to get a Vasectomy because you two should never re-procreate. And to make things safe so even after you two get your inevitable divorce and your fat [censor] doesn't try to get kinky with someone else and have an accident happen. Get your fat tubes tied, Twice, just to make sure the job's done right.


    To Trevor-

    I was unaware that Nancy Young lived in Canada. I guess she moved there after her short stint in New york. Nancy Young STRIKES AGAIN!!!

    0 Votes
  • Tr
    Trevor is now a proud father a baby boy Apr 23, 2010
    This comment was posted by
    a verified customer
    Verified customer

    You are right Melvin. 13 cents on the dollar is 2.26, Ron paid over 30 percent on taxes this way.
    That child was put in care. They were more concerned about her teaching her child how to steal, scam and cheat than the threats. THe customer compaining was the same race as her and she had the nerve to call racism. She got angry at the manager for calling the police on her treatment of the daughter when it was the customer who actually made the call. The only reason she took her daughter in the car with her was because the customer threatened to call the police if she left the child in the parking lot in the middle of the night. The "mother" was smacking her around calling her ###, ect. They found her because they reported the license plate number.

    Though in some cases, I have seen where customers should get the correct lower price, even would have honoured it myself but the manager said "no".

    1 Votes
  • Tr
    Trevor is now a proud father a baby boy Apr 23, 2010
    This comment was posted by
    a verified customer
    Verified customer

    The tax is 13 percent in Ontario StripedTigress. So 2.64 sounds about right. The OP's wal-mart is not that far from the one I work at. He is right, not just Wal-mart but any store if the price is scanned higher they get the first item for free(up to $10)

    There was one disgusting customer who switched the prices to get something for free. She taught her seven year old daughter to do this. The mother argued that she should it for free since it was not priced correctly. The seven year old thinking she helped her mother out, said "mommy switched the books from one spot to another because she wants the more expensive one for cheaper and you have to give it to her for free." Well as soon as she stood up for her the mother was busted. Instead of being civil about it she threatened her daughter. She said if she did not get the price for free she would smack her, and beat her with a belt when she got home. Ofcourse since the barcodes did not match she did not get it for free. Then we got a complaint about another customer asking us to call the police. (apparenty this mother was threatening to leave the child in the parking lot saying she hopes she gets picked up by a man and raped). This child being seven. The mother also threatened to have the daugher arrested for her fraud.

    1 Votes
  • Ro
    ron waters Apr 22, 2010

    Irish, StripedTigress

    When I wrote this letter, I had no idea that Oatmeal to Go Bars were taxed, the extra 64 cents I had to pay was tax. I thought all food was tax free. I went and told my wife about this, and she informed me that Not all food is tax free, only basics like bread, milk, butter, eggs. ect.

    0 Votes

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    IN THE NEWS

    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.