Walmart

I was taking my 3yr old son to the restroom in walmart. He and I could not fit into the stall together, so the door remain unclosed with my back to the outside. Beside my mother in another stall, I thought we were alone but soon enough I turned around to see what was breathing down my neck, and it was an walmart employee/custodian! WATCHING MY SON PEE! My son exclaimed " mommy, what's that man doing here"? (which was actually a woman with a really confused identity)! I turned around and the woman started to speak to my child without even acknowledging ME! I firmly told her to back off and let us finish our business and I looked at her name tag, then later (when my son wasn't around) I called the store number on my receipt and spoke to the "co-manager" who seemed to understand. This all happened a few hours ago, so I've yet to receive feedback about the associate's misfortune. The co-manager has my contact information so I'll wait til tomorrow morning, then I'm calling again! possibly speak to someone else and get more people informed! This is an outrage!

well I was in the agenda book area and I looked at my book to see what I had to do next and I heard security call to stationary and the guy said can I see your book? I said yes U can and sure enough it was not there book anyhow I bought a 7 ring binder undated and then put in my bag and when I left the darn alarm went off so I ignored it and sure enough I was approched by dame security again I showed receipt and left and called him a mother ###er and was banned for 3 months I said good I dont give a ### I lost my temper cause of this and sure enough they had alarm sec problems when u walk in and out of the stores. ### really they shouldd get a better less or more of a sensor unit

I am writing to inform you of the problem I have had with my vehicle following service at this center on 02/27/2009. I have a 2006 Toyota Tacoma V6 4.0 L automatic. Not long after this oil change, I began to experience a “lag” in my transmission. I took it to a local mechanic for the next oil change and asked him to also check my transmission. He informed me that my transmission was “sealed” and could only be worked on by the dealer. I was trying to save the money to take my truck to the dealer when, last week, the transmission totally stopped working. When the dealer inspected my transmission, they discovered that it had been over-filled with too much fluid, and what was drained was a “mixture” of the required “WS ATF” and another unidentifiable fluid. They drained and refilled with the correct fluid, however my transmission still is not working. They told me they suspected that the transmission drain plug was opened in error and whoever did this overfilled it with the wrong fluid. The only choice is to replace the transmission. I have invoices from the last 3 oil changes done at this facility. The first 2 (dated 7/19/2008 and 11/21/2008) state that the transmission fluid check was “declined” and then a note stating it is a sealed transmission. The most recent invoice states that the transmission fluid was “checked”. This is impossible as there is no dipstick, and the only way to get to the transmission is through the drain plug, losing the fluid in the process. In light of the fact that nobody else has worked on my vehicle and the documentation that shows this facility checked my transmission fluid, I can reasonably ascertain that your last mechanic to change my oil, also inadvertently drained my transmission fluid. In addition, I feel that upon realizing the error, they attempted to “hide” the error by attempting to replace whatever fluid was lost with some other fluid.

I told the stylist that I wanted a trim. Then without warning she went up the back of my head with a pair of clippers! I had to shave my entire head! Turned out that she wasn't even on duty. She heard I had cash and jumped up and said she would do it. Turns out she admitted she was drinking! Oh and the best part is that she is the Stores Manager! I will never go to any Smart Style Salon again as long as I live!

I ordered various items from Walmart.com that promised to have my items within 7 - 10 business days. I did not receive all of my items by the promised timeframe. I emailed them twice regarding my item and I received not one response. I called their customer service (or shall I say lack thereof) and the representative hung up on me. Let's just say that I will not be ordering from walmart.com again and I will highly recommend no one should ever do so. Heed my warning regarding walmart.com...DON'T DO IT! For others who have complaints, you should file a complaint with the FTC Bureau of Consumer Complaints and the Better Business Bureau like I did.

I purchased a WalMart Visa Gift Card (debit). The outside wrapping stated: Exp Date: 11/30/2010. When I opened the package the card stated: Exp Date: 12/09.
WalMart will not honor the card even though Visa states that there is still the original 50.00 on the card. I tried to contact Visa and could not get a live person, only an automated system that did not help. I would be able to report the card lost but it would cost me 5.00. Why do I have to pay 5.00 for their mistake.

i went to walmart to buy grocery's with food stamps and bought nothing that owed cash and walmart reconized it was very correct but still charged me 2.16 before i could get my grocerys.i am disabled and could not afford to pay cash for something i didnt owe.they told me eveb tough i didnt but anything to use cash they said i still had to pay because it showed up on the reciept.i still have my reciept and it shows only grocerys, no cash items or taxable items.i think this is very wrong for them to do that and tell me they couldnt fix the problem.

I was dedicated customer at the Walmart store located in Quincy, ma

The reason I am writing this letter is because I believe that the disrespectful behavior of staff toward employees and customers should be investigated. The store manager, Michelle (asian woman)to his staff in such a disrespectful way that shocked me to the core. I couldn’t believe it. As I searched the internet in an attempt to locate the Walmart corporate information, I stumbled on many online reports of how Walmart had treated some of their former managers, employees and customers. Much of that information can be found here: http://www.complaintsboard.com/?search=Walmart

Just recently I was in the store and Michelle(manager) Asked me why am I so fat if I only had 3 kids and I was appauled.I had my children 16, 15 and 6 with me and I spoke with Manager, Mark or mike I forgot is last name.. After that I continued shopping and Michelle once agian assaulted two employees right in front of me while one poor girl went to the bathroom and cried and the other stayed quiet. I have contacted The Global Ethics Helpline at 1-800-WM-ETHIC who are in the process of launching an investigation against her as well as the store for the following: ETHICS POLICY VIOLATION. EMPLOYEE ASSAULT, HARASSMENT, PERSONAL INJURY DURING THE ASSAULT, WRONGFUL TERMINATION AND CIVIL RIGHTS VIOLATIONS. There are many other employees there who are afraid to speak up for themselves for fear of retaliation byMichelle as well as other higher ups.

I ask that you please let our surrounding communities know the type of mean spirited individuals who are disrespecting our children, sisters, mothers, brothers and fathers. Their claim is to help family and community, but they have done more harm than good. The only thing they've been doing is stealing money from the people in these communites. Cashiers told me stole large sums of money from this same Walmart store and was never prosecuted for his crime Michelle gets away with everything.e. We don't know why because the employees are afraid to ask in fear of retaliation. I believe that enough is enough.

When it comes to Walmart, customer service has now become a mythical entity.

Respectfully,

Jennifer Malone

I go to the walmart in Sauk Centre Mn, i usually shop at nite, at ten pm they close the west side doors, leaving only the east front doors to enter and exit. So, they tell the semi's to part on the east side, and block up the lot, and get into the cars traffic areas. I asked if she couldn't have them park on the west end, because of this, she got very crabby, said they are trucker friendly, and they spend as much as i do at that store. Believe me, they dont, I spend over 1, 000.00 dollars a month at that store, and i used to drive semi, and park at walmart, if i spent 20 dollars a week in a store it was a lot, i mainly used it for a sleeping spot, which is what they do too. If this parkin doesnt get changed i will spend my thousand a month someplace else, and my relatives will too.

Today at 12:50 p.m. received a telephone call from a man with children in the background telling me I had won or my husband had won a Wal-Mart Sweepstakes and we had been notified several weeks back about it. We had not received any such information in the mail that either of us were aware of, the caller id showed JAMAICA CALL [protected]. When the man told me US Dollars for winnings were $55, 500.00 for third prize I was surprised, then he told me taxes had to be paid on it so I told him when the check arrived then we would pay our US taxes on the winnings and hung up. He called right back claiming I had been rude. In a scam like this I don't believe I was rude at all. But if you can prove that this isn't a scam, I would appreciate it very much.

First, I hope that this complaint gets into the hands of someone that can make a difference. On several occasions I have used the services of Walmart Neighborhood Pharmacy located at 2856 Hickory Hill Ext., Memphis, TN 38115. I have cause for concern, when I have been given the wrong medications as well as having discrepancies with the quanity of medication received. Also, I have had problems with the time frame in which my prescriptions are filled. However, when I call in for refills by 9:30 a.m., I am told that it will be ready by 3:30 p.m. On days that the regular pharmacist, Jerry Holmes, is not on duty, prescriptions are filled within a reasonable time. This is whether I have called earlier or currently waiting in store for pick up. I would appreciate any assistance in correcting this problem. As this is a life or death situation! Thank you.

I went by Walmart this morning to get a few things. I got in line and the person ahead of me had an item with no price, the cashier looked and looked for the UPC code but could not find one. She called the houseware dept. but NO ANSWER. She called again still no answer. She was getting frustrated and tried another dept. Still no response. There were 3 other cashiers standing at her station but for some reason she did not ask for help. She kept trying to call the houseware dept never once apologizing for the untimely manner this was taking to get a simple price check. So, I offered to go look for the price myself. She looked at me as if i had fallen off a truck! The costomer that was trying to purchase the item finally said." well i'll just got get another on and bring it back to you" of course the cashier did not even acknowledge the fact that she had said anything mush less tell her that she would get a 'PAID EMPLOYEE" to do that for her. At 7:45 or so walmart is fairly empty so it was not like there were others waitng to be checked out. Just me and the lady in front of me. She got the item and the cashier look at her and said now which one of these do you want? AS IF IT MATTERED! She told her to keep the one with the price on it because it was the only one back there that had a price and they did not need to go through this again with someone else. It took me 11 minutes to stand in line and get checked out when it was about a 3 minute process. Why didn't go to another cashier you might ask? because there were 2 open lanes and the other had several people in it.

My questions are these... When did Walmart become so inefficent? When did you decide that it was the costomers responsibility to do price checking? And when exactally did costomer service become a problem? My suggestion is this, Hire perple who give a flip. Hire people who need a job so badly that they will do whatever it takes to make the costomer happy.

Thank you,
Crystal

I do know some of this story is my fault. This story ends I am cheated by Wal-Mart. I lost $366.15. I enjoyed grocery shopping at my local Wal-Mart. I also like buying on ebay.com

This story begins I started buy gift cards on eBay. I enjoyed this because with sites like ebates you can 3% cash back on eBay.

I was feeling great… I am saving more money at Wal-Mart. I have a budget, as I know many do in this recession.

I started doing this in October 2009. Whenever I would buy a gift card on eBay I would go to Walmart.com and buy an E-gift certificate. I would combine e-gift cards until I saved enough to buy a Wal-Mart gift card and paid for shipping, and had some saving.

I felt golden at checkout feeling I saved a few dollars. I am very frugal, so little things can excite me.

In January I combined enough e-card to equal $200 dollars and have it shipped to my house as a Wal-Mart gift card, and had intended to use it towards groceries. I also had another $166.15 in e-cards in reserve at walmart.com

The day the Wal-Mart gift card was delivered to my house. I received an email, from walmart.com saying the order was cancelled. I logged on Wal-Mart as seen it was labeled as Fraud.

I checked every card balanced purchased on eBay before using it on Walmart.com, and once I felt the order was accepted, and delivered. I destroyed the old card. I most times bought cards on eBay in the amount of $10 to $50 dollars.

I email, and called Wal-Mart. I am never given a reason, or a refund. Just we can not give you details into the matter.

Again I know part of this is my fault. If something is too good to be true, it probably is. I know this… but my frustration is if Wal-Mart has an issue with someone buying Gift card with E-gift. The transaction should be stopped at checkout. I would have never collected $366 dollars worth of E-cards.

I also upset, why did they wait until I collected $366 dollars in gift cards, before voiding them all? Given I also used about $200 dollars already in the Wal-Mart stores.

Customer’s service has no reason not say anything… But I will never shop at Wal-Mart again. I know it’s like someone not going McDonalds (they could care less about one person). I just hope someday. Wal-Mart gets greedy with power…. Because one person, in time can become millions, and once trust is broken. Who cares about saving pennies… when they taken hundreds.

It seems that I am finding myself settling for whatever it is they have that is similar to what I used to buy. Coincidently, when I start to like a product and buy it often, the store stops selling it and trys to sell something similar, cheaper brand, but not cheaper in price, and leaving me with no options.

For example, I bought pre-cooked pancakes, that you microwave and the brand name I don't know. I bought a bag at least once a week and now our Walmart is only selling the Great Value brand of this product. The reason why I am not happy with that is because I've tried a couple products of this brand name and 2 out of the 3 that I tried were garbage. If they are going to be selling this crappy Great Value product, they should still leave us with another option but of a different brand.

One Example: I bought the bag of Great Value chicken nuggest to deep fry and they are made so crappy, that you can deep fry them forever and they don't even get a crunchy outside.

This walmart is getting cheap and greedy and I wish they never opened this so called Super Center. I am finding myself shopping for most of my groceries at our nearest grocery store now instead of Walmart.

Today I shopped at Wal-Mart Apex, NC (store 3889) to buy a BluRay player. In the store I found 7 players on display, under every player a set of boxes for the units on display. Out of those 7 there was one Samsung player on display for 128 roll back (No original price listed on the tag) and there was one set of boxes for Samsung right underneath the player. When I came to the register to pay, the cash register showed $168 as the price instead of the advertized $128. I asked for customer service and walked over with customer services rep Mona. Once we arrived at the electronics section Mona understood my confusion and called a person from the electronics department to explain. They were also surprised and tried to find the reason for the price difference. After Mona and two reps from electronics department have searched they found that the model number was different and they called in store manager Rick.
Rick felt that because the advertized model was sold out, and although the sold model was not advertized, even though there was no clear indication to see the difference (even employees from the electronics department were confused), that I should have read the model number on the tag and compared it to the box. I expressed to the assistant store manager that I felt mislead and that they were selling a different model then they were advertizing, but his defense was that the advertized model was out of stock and they hadn't restocked it yet and therefore he couldn't help me. "I am sorry but the part number is different and I can't help you.” was his defense. I expressed to him I was unhappy but he felt that was my choice. Mona from Customer service understood why I was confused and why I felt mislead, but she had been overruled by a higher ranking manager and she couldn't help any further. This is the first time I had an issue after years of shopping at Wal-Mart but I am very unhappy about how this was dealt with by the store manager, he was clearly annoyed with the interruption and couldn’t was adamant why I wasn’t mislead.
I feel mislead and purely out of principle I will find somewhere else to purchase my BluRay player, but I am also disappointed that a Wal-Mart has assistant store manager couldn’t even try to understand the confusion.

I contacted various stores in the Chicago area in order to determine whether or not they had a particular item in stock. One store (#5402) was especially bad as they put me on hold for half an hour before I finally just called back and asked to talk to a manager. The manager said they would go see if my product was in their store, but 2 minutes later I heard a click as they hung up on me. I am absolutely disgusted with their employees. They are of virtually no help and insist on being snappy and sassy when they talk to you. Luckily I have plenty of other places I can shop. I guess you get what you pay for?