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Walmart review: cashing a money order 5

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5:46 pm EDT
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I bought a 1000.00 money order yesterday & didnt use it so I went to get my money back & walmart would not cash it.We had 2 checks stolen way over 2 yrs ago & had to repay them & they were supposed to take this off of our record but did not ! Now I am stuck with a 1000 money order & have no other money to my name.My 3 grandbabies will have to do without food tonight because of it.I will NEVER shop at walmart again & will tell everyone I come in contact with about this !

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5 comments
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Wine Is Good
Wine Is Good
, US
May 05, 2016 8:49 pm EDT

Wal-Mart does not own MoneyGram, and MoneyGram sets the policy for their money order refunds. Basically, you call MoneyGram for a refund. It is not WM, or any other retailer's fault that you have a bad check and the system will not let you cash a money order. Most Money Gram locations don't even cash the money orders, they only sell them.

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Jen Shoffner Bridges
, US
May 05, 2016 8:43 pm EDT

The same thing that happened to Melissa2007 happened to me today (except it was double that amount). We have no check cashing places around here and the money was from my soon to be ex-husband for rent and car payment. Now I am out 1500 he is out 1500 and myself and our little girl have to figure out how to keep from getting evicted considering I can't pay the rent and 30+ days is out of the question. I had the flag removed by moneygram but walmart still won't cash it and say I have to go to a check cashing place but I have yet to find one that will even cash a moneygram money order and if they do, it is like walmart, you have to have purchased it there. So now, since I do not have a bank I don't have a way to cash it!

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Melissa2007
Atlanta, US
Aug 27, 2012 7:35 pm EDT

The comments are beside the point. It doesn't matter what he/she was buying with the money order and where he/she could get food for the grandchildren, Stupids! I am sure this person is not trying to find a problem solver. Wal-Mart should have given a refund for the money order, especially if it was returned with the receipt. The same thing happened to me. When you call the money order company, they will tell you how to cash the money order, even if the money order was not used as intended, and you wrote someone else's name on the money order. Wal-mart and Moneygram were blaming each other for putting a hold on the money order. I went to Wal-mart three different times because the Wal-mart employees told me they would cash it with no problem. They told me they couldn't cash it because of the Certify information. Certigy told me I did not have a bad check, but that the amount was questionable. I am having to fight for my $709.00, and it is a battle. I am sure there is going to be a class action lawsuit about these transactions. I will never shop at Wal-Mart again. Ever!

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PinkiPad
Fair haven, US
Jul 31, 2012 6:11 pm EDT

Just tear it up, bring it back, say you tore the wrong thing. Get a replacement in your name and cash it.

But I agree, if you used it as planned, would your grandchildren have gone hungry? Why not be sure you have basic needs before taking a grand and spending it? What bill was so vital, other than rent, that you could have taken $50 off the balance for food?

The Lidman Foundation
The Lidman Foundation
Lewisville, US
Jul 31, 2012 6:07 pm EDT

Perhaps some of your neighbors could lend you some food.