Walmart
reviews and complaints

On Sept. 9, 2021 at Walmart 35 Plaza Dr, Tamaqua, PA 18252 I spoke to Ian & Chrissy a manager. I needed to purchase a modem & I'm tried of running to Walmart only to find it isn't in stock. I was told to call. I did & I asked if they will hold the modem until I get there. I was told no they can't. I asked if I buy it online am I sure to get it? I was told no if someone buys it before a customer rep picks it out. I offered to pay by c.c. over the phone I was told no. Then I asked if they would price match the modem being it same day pickup & sold by Walmart & was told no & told they couldn't see it. After awhile Chrissy found it & said yes I found it & will match the price but I can't hold it. I went to St. Clair, Pa Walmart & bought it there no problems. Later I called Tamaqua Walmart back asked to speak to a store manager & got a very cocky manager I spoke to the day before I think his name was Ed. He told me go file a complaint & laughed & when I asked did you laugh he said no. On Aug 28, 2021 a lady working in fabric was very rude threw her hands up & said do you want the fabric or not? I asked to speak to a manager her name was Tiffany in St. Clair Walmart she said all we can do is cut the 1st yard off & give you the next I said that's all I wanted in the 1st place. After today's episode I called to complain to a store manager there & I got Tiffany again & she said I came right over & that issue was taken care of. I told her I did not tell you what your employee did she said yes you did & that was handled. My wife can confirm Tiffany knew nothing of how we were treated. The only thing that was handled was we didn't need to take the 1st yard of material covered in glitter which we were told to clean off. This is not the first time & things are getting worse with Walmart. I've reported issues to 1-800-Wlamart to only have a manager call listen & act like they didn't care. With Walmart going cashless & checkerless we along with many others are discussed with Walmart & it's employees & will shop somewhere else. Walmarts new polices are also a turnoff along with returns closing at 9pm. Check soical & you'll be sure to see Walmart meme expressing everyone's discuss!

I am a veteran and went to my local center to order a pair of glasses. I was just there yesterday and didn't have a mask on. I have a document medical reason that I can't wear one. Anyways I went in and was stopped by ginger burnes vision center manager. She told me I was not allowed in the store without a mask. It was health department mandate. I tried to explain why without having to go into my personal medical records why I don't wear a mask. She said she didn't care and for me to come back after the mandate is lifted. I tried to tell her the county mandate states if you have a medical reason you don't have to wear a mask. And by the way I am a industrial hygienist and licensed by health and human services and have been for the last 30 yrs. So I think I do know what the guidelines say. Its is even posted on the front door to the store. She then advised me the the vision center was not part of walmart and she sets the rules for her store. This was the rudest and most unprofessional person I have ever encountered. So is the vision center part of walmart or not and does walmart condone this type of customer service?

I went to Walmart Vision Center for an eye exam because they take my insurance. My policy covers exams 100%. When I got to my appointment I was told I had a $35 copay, I paid it and then call my insurance company to ask about the co-pay, gotten contact with the vision center and the doctor there and my insurance company was told because it takes so long for him to get paid which is why he charges $35 co-payments, needless to say I have State Insurance. I want my $35 back and so should everybody else that he's taken $35 from illegally. I have already filed a grievance with my insurance company and The Vision Center and now I am filing a complaint with you. Thank you

Incompetent company that has again wasted my time. Amazon is the online king because folks like Walmart cant get it together. Delayed shipping updates, cancelled order... the full unsatisfied customer experience here. And NOTHING even close to an apology, mention of improvement, or even sorry for creating a worthless online marketplace. I'll learn my lesson after strike 5-6 and go to walmart in person only when I'm looking for people_of_walmart.com kind of experience.

I Delighla Bondeson got hired as a pharmacy tech in training at Walmart Store Number #4637, I originally applied for a cashier position but Linda Thurman called me, no exact date, asked me if I wanted to be hired for the position. I asked her if there were any qualifications I needed and she said none at all. I had an interview with a Pharmacist, name Kristin Bruntzel, she asked me if I had A highschool diploma I didn't not say yes or no, after the interview She walked me towards Linda Thurman (hiring manager). They continued to hire me without looking over all of my information. I am continuing to work there but I am making this report because I feel guilt.

It took 45 minutes to check out, register needed to be unlocked,
one manager just ignored the cashier.
second manager finally showed up and had wrong key to unlock register
finally a different person showed up to unlock . I had to wait over 45 minutes to check out. Other customers were vey upset. There was Only 2 two registers open. This is the worst Wal-Mart Everyone has a very bad attude. Store is dirty, Talked to manager more then once.

I would like some one higher up like a directer of Wal-Mart to call me.

I have complain more then once. No one has called me back

thank you
Susan P.

Placed order for 14 items (#7496210065946 $38.65) for pickup on 8/14/21. Due to mobility problems, I canceled pickup order and reordered all items for delivery (#7497210404272 $47.70 + tip). I failed to check the reorder list since the difference between the pickup and delivery totals appeared to be the cost charged for delivery. When I received the order, the following items were missing: 1 Great Value Thin Snack Crackers ($1.68), 2 Canada Dry Sugar Free Ginger Ale ($3.56), and 1 Great Value Banana Pepper Rings ($1.57). As far as I can tell, I did not receive a refund for these items. I really want these items (delivered), but if that's not possible, I want a refund of $6.81.

I always buy Walmart undergarments. I don't know if Hanes is a supplier or part of the walmart company. Either way the person responsible for quality control isn't doing their job

The quality and sizing has plummeted Yesterday
I purchased [protected] H400X RN15763 2XL

The thickness of the cotton has been cut in half

The elastic band is 1/2 the width with less elasticity

And I defy any 2 XL lady to try on said underwear and it come above her waist, that is advertised on the package.

PLEASE DON'T TOSS THIS AS BEING TOO VERBOS!

First I understand that you are a super power corporation and my mere purchases are not a pimple on your bottom line, but some of your practices make me question your concerns for customers. Your founder, Sam Walton, made customer service, ethics, and good faith a part of corporate policy. I understand that to compete in business some policies must be modified or changed, but since Mr. Walton's passing there has been a major reconstruct and transformation in the corporate policy. Maybe it's the times, the fundamentals of business, or the reliance on computer models, but many management decisions have effected your customer service for the worst.

I am not talking about big things, but some simple features that impact on everyday shopping. I am conscious the excuses being given for disruptions like new government policies, the covid pandemic, logistics, supplies, and money issues, but that should not effect the basic concept of service.

I am a 78 year old semi-handicapped retiree living on a fixed income. I have shopped at Walmart for over forty years, and I have for the most part chosen Walmart as my go to store for near 90% of everything I purchase. I buy my groceries, my clothing, my household items, and most of my electronics there. Because of your many locations, there is always a store near.

The meat of the matter is that there are a few incidentals that have annoyed and vexed my patient:
1. You have removed the benches that you had for your customer to take a brake. I am old and need to sit occasionally or I have to cut short my shopping.
2. You have a limited selection of sugar free items for diabetics, and those you have are candies and snacks, not real food.
3. You have eliminated too many items from your shelves. Is it because they don't sell, or could it be they don't sell because they are not on the shelves.
4. You have limited the number casher's available checkout leaving older customers to either do their own checking and bagging or stand in line for a lengthy time waiting for help.
5. Like most businesses these days store management is free with platitudes and patronizing answers but nothing is really done.

I am venting my exasperations and disappointments, fully expecting you to be free with platitudes and patronizing answers but nothing will really be done. IS ANYONE REALLY THERE ? DOES ANYBODY REALLY CARE?

William S. Birge
Msgt USMCRet.

I had an order delivered today missing many items and 3 broken items tried calling Walmart but obviously too much for someone to ask the care tried to start a case online to reach out to them but website won't let me I guess I'm Fuked stupid delivery person won't answer phone cause I figured they forgot to give it to me or just kept them very pissed off called corporate but no response yet still waiting I'm sure no response from either but waiting

attached information on sales recipes photos.
I was charged $11.98 for a $5.00 Sale item.
same exact shorts and serial number.
the manager joseline made up her own price, if she is the owner of Walmart ?
when i explained to this employee this item is n the $5.00 rack she replied
i can only give you one item for $5.00 not the other one even though they are the same exact item except the color. I do not understand what the problem was with this employee. I am a loyal Walmart customer. who authorized this employee to make there own price.

[protected]@yahoo.com Thank you...

I cannot get into my account. I went to place a grocery pickup order when my account tells me I need to change my password. Following the instructions, I must wait for a code to come to my email and place the code in a box then change my password. I did not receive the code so pressed that it wasn't received and it said it was sent. Never received. I checked email and span. Nothing. I contacted Walmart customer service. Useless. I have tried to get into the account for days now, contacted walmart by phone and by chat. No one can help and no one will refer me to technical services. I went to the store and got groceries and went to check out with my walmart card and it won't work because of the account problem. Luckily, I had another credit card with me. How can I get this resolved? I asked one about closing my account and opening a new one. They said I'd have to change my email address and phone number because I could not open a new account with my present information. This is ridiculous.

Driver left all groceries at front fence where anyone who walked by could grab them. I am blind and when my aid came he said you have melted ice cream, hot milk and meat at your gate, I asked for a doorbell ring and all other delivries from insta cart have always been on my porch. So I lost icecreak some meat and milk may have to go, not sure yet. Very disturbing as being I am at the mercy of instacart and Amazon. I was really hoping for better from Walmart :(

I ran to Walmart after work to grab a Money order and needed to send it out my FedEx by 7:30. Vicki decided that she didn't want to sell me a money order but wouldn't give me a reason on why. So I brought my friend in who is White to buy one and they (Curt and Vicki) looked at me and was like, you can't just bring anybody in here to buy you a money order bc we wouldn't sell it to you. Then told him she wasn't selling it to him bc it was for me. Then gave me a number to call for money gram. I called them, Walmart customer service, AND their ethics dept. Then was told by Tina in Walmart this morning that her employees can deny anybody service if they think it's "suspicious activity." I guess being Black, buying a money order in Walmart over $1000 is suspicious bc I guess Black people don't have that kind of money unless they doing something illegal!

I had 14 balloons that Wal-Mart inflated with helium around 5 pm. [protected]) My granddaughter's party began at 12 pm today [protected]) and all the balloons are on the floor. This was a huge inconvenience trying to tape the balloons and savage what we could. I called Wal-Mart about a refund and was told it will not be refunded and that the helium don't last long and sometimes it goes out the same day. That is not tried because I've dealt with many types of helium balloons. I want my refund of $7 plus tax. I asked to speak to a manager and I've been on hold 34 minutes waiting and no one has answered yet Joyce Suggs 4606 Faucett Road Pine Bluff, AR 71603 870.592.4926 I am very disappointed in customer service because this could have been resolved.The balloons are already taped up on the wall so I can't provide pictures. [protected]@yahoo.com