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CB Airlines and Air Travel Vueling Airlines My disappointing experience with Vueling Airlines
Vueling Airlines

Vueling Airlines review: My disappointing experience with Vueling Airlines

M
Author of the review
10:35 pm EDT
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I had a very frustrating experience with Vueling during my flight from Mallorca to Amsterdam. While walking toward the plane, airline staff stopped me and demanded a €60 fee for my child's small suitcase, claiming it did not meet the size requirements — even though it was only about 3–4 cm larger than the standard.

During check-in, I specifically asked about this bag, and the staff member told me it was fine. She marked my boarding pass, which I found odd at the time, but I never imagined they had planned this. I had a 50 kg baggage allowance and could have easily fit the small suitcase inside my larger one, but I was told there would be no problem.

Of course, I refused to pay the fee. Instead, I took out the toys and coloring books and left the small suitcase behind. Once on board, I saw that some passengers had bags under their seats that were nearly twice the size of my child's suitcase — yet they passed without any issue.

So now I'm left wondering: is this actually the airline's policy, or just overzealous staff exploiting passengers?

I'm sharing this story because I want others to avoid being humiliated while simply trying to save a bit of money. Personally, I will never fly with Vueling again — and I hope anyone considering them knows what kind of treatment they might face.

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  1. Vueling Airlines Contacts

  2. Vueling Airlines phone numbers
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    More phone numbers
  3. Vueling Airlines emails
  4. Vueling Airlines address
    Parque de Negocios Mas Blau II, 5 Pla de l'Estany, El Prat de Llobregat, Barcelona, 08820, Spain
  5. Vueling Airlines social media
  6. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Sep 23, 2025
  7. View all Vueling Airlines contacts
Vueling Airlines Category
Vueling Airlines is ranked 29 among 218 companies in the Airlines and Air Travel category
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