CB Vehicle Repair and Maintenance Volkswagen Complaints #2-21

Volkswagen review: Number of Breakdowns on VW Jettas

Phoebe Martin of Cleves, US

Jun 21, 2026 1:54 pm UTC

Verified customer

Featured review

VW cars look great, and the cockpit's design makes buyers believe they are getting fine engineering at a bargain price.

That belief is a big mistake. The initial cost may be very reasonable, but the cost of ownership is overwhelming. Only dealers can work on them, and if you buy a VW, that’s where your misery will begin.

I got a 2015 VW Jetta in September of that year for $17,500. It had about 5,000 miles on it at the time. We thought we got an amazing deal.

In 2022, the heater core in that car stopped working. I’d never heard of the heat going out in any car – we’d driven Japanese cars with over 200,000 miles on them and never had a heat issue. In this 2015 Jetta, we were charged $800. Then, in 2025, we had to pay another $800 because the “check engine” light came on and wouldn’t go off. I took it back to the dealer three times, and then the dealer said it would cost $7,200 to repair it, which was more than the car was worth at that point. So I walked away.

I had bought a 2019 VW Jetta in 2020 for about $19,000. It had about 6,000 miles on it at the time. In April 2026, when it had only 46,000 miles on it, I had to pay $2,428.87 because of loose bolts that caused an oil leak and required replacing the timing belt.

This repair should have been covered under a recall. There were two previous recalls on this car, one for the springs in the trunk lid and, more seriously, one for transmission coils.

At the very least, this repair should have been covered under the so-called “100,000-mile powertrain warranty” that the dealership hyped so heavily. Well, guess what? When I told the dealership about it, they claimed the warranty was in years, not miles, and that (conveniently) it had just expired. But when I asked the service technician what could have caused the problem, he replied that he’d seen it happen to cars with as few as 10,000 miles. And yet, this isn’t a repair covered under a recall, even when it’s obvious that the manufacturers and assemblers couldn’t be bothered to pay attention to details. Corporate greed at its finest!

After all this, you would think the car would give me no further trouble. You would be wrong.

In June 2026, when the car had 52,000 miles on it, an amber warning light came on. So here we went with yet another overpriced dealership repair. This time, they said that there was a “fault code” for the park position lock switch. They said that the gear shift assembly needed to be replaced for $1,598.48 plus tax. Since I couldn’t buy a new car for $1,598.48 plus tax, I had no choice but to go ahead with the repair.

It took nine days to get the car back. When I went to pick it up, I found that another part had been installed, and I was charged an extra $35 with no prior authorization. It was because, I was told, a clamp needed replacing.

The total for this repair was $1,767.30.

How much does owning a VW Jetta cost? I was expected to pay $8,800 for the 2015 Jetta, and I’ve already paid $4,196.17 for the 2019 Jetta for repairs that should have been covered under a recall.

Since this car still has only 52,000 miles on it, and cars tend to need more maintenance with higher mileage, I think my troubles are just beginning.

Value analysis tells us that one has to take into account the number of breakdowns in machinery. Essentially, you have to ask whether the number of breakdowns justifies the cost of repairs. In this case, the answer is definitely no.

Please learn from our mistakes and do not buy VWs, especially Jettas.

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