Menu
Categories
Write a review
File a complaint
Sign Up
Write a review
File a complaint
CB Vehicle Repair and Maintenance Volkswagen
Volkswagen

Volkswagen review: Atlas

M
Author of the review
4:31 pm EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I was given a remote start for Christmas - it has been paid for and quoted an amount for install - I made an appointment and dropped off my car they said it would take 2-3 hours - after several hours I called for an update and was told they were having trouble with the software - then they called me back and said they couldn't install it because they needed parts (keys) which I didnt understand - ok - the nice man at the desk apologized and said they should be in about 3 days and there would be no extra charge for them - so I waited - no call - I calle back an was told there was a problem - someone called back to say they had never been ordered. they would take care of it should be about a week
I wait almost 2 weeks and call back - I was passed around and got some rude man on the phone - that said they are back ordered - he has no idea - could be a week - 2 weeks - 3 months - he had no idea
In the mean time they have my almost $700 of paid for parts there - with no expectation in site
This dealer is Fitzgerald Auto Mall - Frederick MD
Is there someone that can help me get the remote start installed

Desired outcome: I really want my parts installed and for them to live up to the agreement that my son made with them when he paid for remote start

Confidential Information Hidden: This section contains confidential information visible to verified Volkswagen representatives only. If you are affiliated with Volkswagen, please claim your business to access these details.

More
Send message
Copy link
Report
0 comments
Add a comment

More Volkswagen reviews & complaints

Volkswagen - damaged goods and no resolution 43
Volkswagen - unable to fix flashing light in amarok 5
Volkswagen - complaint of service 12
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Volkswagen - receiving mails of award money 17
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Volkswagen - fraud 18
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Volkswagen - services are terrible..
Volkswagen - ID4 Service Issues
Volkswagen - volkswagen r 2017
Volkswagen - quality of original parts + perfunctory vag official car service
Volkswagen - damaged goods 2
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
View all Volkswagen reviews and complaints

  1. Volkswagen Contacts

  2. Volkswagen phone numbers
    800 865 579 2436
    Click up if you have successfully reached Volkswagen by calling 800 865 579 2436 phone number 12 12 users reported that they have successfully reached Volkswagen by calling 800 865 579 2436 phone number Click down if you have unsuccessfully reached Volkswagen by calling 800 865 579 2436 phone number 10 10 users reported that they have UNsuccessfully reached Volkswagen by calling 800 865 579 2436 phone number
    46%
    Confidence score
    Germany & Other Countries
    1800 607 822
    Click up if you have successfully reached Volkswagen by calling 1800 607 822 phone number 4 4 users reported that they have successfully reached Volkswagen by calling 1800 607 822 phone number Click down if you have unsuccessfully reached Volkswagen by calling 1800 607 822 phone number 2 2 users reported that they have UNsuccessfully reached Volkswagen by calling 1800 607 822 phone number
    67%
    Confidence score
    Australia
    8800 333 4441
    Click up if you have successfully reached Volkswagen by calling 8800 333 4441 phone number 0 0 users reported that they have successfully reached Volkswagen by calling 8800 333 4441 phone number Click down if you have unsuccessfully reached Volkswagen by calling 8800 333 4441 phone number 0 0 users reported that they have UNsuccessfully reached Volkswagen by calling 8800 333 4441 phone number
    Russia
    +1 (800) 209-0909
    Click up if you have successfully reached Volkswagen by calling +1 (800) 209-0909 phone number 0 0 users reported that they have successfully reached Volkswagen by calling +1 (800) 209-0909 phone number Click down if you have unsuccessfully reached Volkswagen by calling +1 (800) 209-0909 phone number 0 0 users reported that they have UNsuccessfully reached Volkswagen by calling +1 (800) 209-0909 phone number
    India
    1800 888 947
    Click up if you have successfully reached Volkswagen by calling 1800 888 947 phone number 0 0 users reported that they have successfully reached Volkswagen by calling 1800 888 947 phone number Click down if you have unsuccessfully reached Volkswagen by calling 1800 888 947 phone number 6 6 users reported that they have UNsuccessfully reached Volkswagen by calling 1800 888 947 phone number
    Malaysia
    +1 (800) 822-8987
    Click up if you have successfully reached Volkswagen by calling +1 (800) 822-8987 phone number 0 0 users reported that they have successfully reached Volkswagen by calling +1 (800) 822-8987 phone number Click down if you have unsuccessfully reached Volkswagen by calling +1 (800) 822-8987 phone number 0 0 users reported that they have UNsuccessfully reached Volkswagen by calling +1 (800) 822-8987 phone number
    United States
    +44 800 083 3914
    Click up if you have successfully reached Volkswagen by calling +44 800 083 3914 phone number 0 0 users reported that they have successfully reached Volkswagen by calling +44 800 083 3914 phone number Click down if you have unsuccessfully reached Volkswagen by calling +44 800 083 3914 phone number 0 0 users reported that they have UNsuccessfully reached Volkswagen by calling +44 800 083 3914 phone number
    United Kingdom
    +43 66 246 810
    Click up if you have successfully reached Volkswagen by calling +43 66 246 810 phone number 0 0 users reported that they have successfully reached Volkswagen by calling +43 66 246 810 phone number Click down if you have unsuccessfully reached Volkswagen by calling +43 66 246 810 phone number 0 0 users reported that they have UNsuccessfully reached Volkswagen by calling +43 66 246 810 phone number
    Austria
    +32 22 337 502
    Click up if you have successfully reached Volkswagen by calling +32 22 337 502 phone number 0 0 users reported that they have successfully reached Volkswagen by calling +32 22 337 502 phone number Click down if you have unsuccessfully reached Volkswagen by calling +32 22 337 502 phone number 0 0 users reported that they have UNsuccessfully reached Volkswagen by calling +32 22 337 502 phone number
    Belgium
    +45 43 288 360
    Click up if you have successfully reached Volkswagen by calling +45 43 288 360 phone number 0 0 users reported that they have successfully reached Volkswagen by calling +45 43 288 360 phone number Click down if you have unsuccessfully reached Volkswagen by calling +45 43 288 360 phone number 0 0 users reported that they have UNsuccessfully reached Volkswagen by calling +45 43 288 360 phone number
    Denmark
    +33 323 738 177
    Click up if you have successfully reached Volkswagen by calling +33 323 738 177 phone number 0 0 users reported that they have successfully reached Volkswagen by calling +33 323 738 177 phone number Click down if you have unsuccessfully reached Volkswagen by calling +33 323 738 177 phone number 0 0 users reported that they have UNsuccessfully reached Volkswagen by calling +33 323 738 177 phone number
    France
    +39 459 691 215
    Click up if you have successfully reached Volkswagen by calling +39 459 691 215 phone number 0 0 users reported that they have successfully reached Volkswagen by calling +39 459 691 215 phone number Click down if you have unsuccessfully reached Volkswagen by calling +39 459 691 215 phone number 0 0 users reported that they have UNsuccessfully reached Volkswagen by calling +39 459 691 215 phone number
    Italy
    +31 800 555 7000
    Click up if you have successfully reached Volkswagen by calling +31 800 555 7000 phone number 0 0 users reported that they have successfully reached Volkswagen by calling +31 800 555 7000 phone number Click down if you have unsuccessfully reached Volkswagen by calling +31 800 555 7000 phone number 0 0 users reported that they have UNsuccessfully reached Volkswagen by calling +31 800 555 7000 phone number
    Netherlands
    +47 24 033 570
    Click up if you have successfully reached Volkswagen by calling +47 24 033 570 phone number 0 0 users reported that they have successfully reached Volkswagen by calling +47 24 033 570 phone number Click down if you have unsuccessfully reached Volkswagen by calling +47 24 033 570 phone number 0 0 users reported that they have UNsuccessfully reached Volkswagen by calling +47 24 033 570 phone number
    Norway
    +351 808 308 989
    Click up if you have successfully reached Volkswagen by calling +351 808 308 989 phone number 3 3 users reported that they have successfully reached Volkswagen by calling +351 808 308 989 phone number Click down if you have unsuccessfully reached Volkswagen by calling +351 808 308 989 phone number 0 0 users reported that they have UNsuccessfully reached Volkswagen by calling +351 808 308 989 phone number
    100%
    Confidence score
    Portugal
    +34 902 151 161
    Click up if you have successfully reached Volkswagen by calling +34 902 151 161 phone number 0 0 users reported that they have successfully reached Volkswagen by calling +34 902 151 161 phone number Click down if you have unsuccessfully reached Volkswagen by calling +34 902 151 161 phone number 0 0 users reported that they have UNsuccessfully reached Volkswagen by calling +34 902 151 161 phone number
    Spain
    +46 812 081 080
    Click up if you have successfully reached Volkswagen by calling +46 812 081 080 phone number 0 0 users reported that they have successfully reached Volkswagen by calling +46 812 081 080 phone number Click down if you have unsuccessfully reached Volkswagen by calling +46 812 081 080 phone number 0 0 users reported that they have UNsuccessfully reached Volkswagen by calling +46 812 081 080 phone number
    Sweden
    +41 800 402 040
    Click up if you have successfully reached Volkswagen by calling +41 800 402 040 phone number 0 0 users reported that they have successfully reached Volkswagen by calling +41 800 402 040 phone number Click down if you have unsuccessfully reached Volkswagen by calling +41 800 402 040 phone number 0 0 users reported that they have UNsuccessfully reached Volkswagen by calling +41 800 402 040 phone number
    Switzerland
    +86 400 188 0888
    Click up if you have successfully reached Volkswagen by calling +86 400 188 0888 phone number 0 0 users reported that they have successfully reached Volkswagen by calling +86 400 188 0888 phone number Click down if you have unsuccessfully reached Volkswagen by calling +86 400 188 0888 phone number 0 0 users reported that they have UNsuccessfully reached Volkswagen by calling +86 400 188 0888 phone number
    China
    +852 36 989 588
    Click up if you have successfully reached Volkswagen by calling +852 36 989 588 phone number 0 0 users reported that they have successfully reached Volkswagen by calling +852 36 989 588 phone number Click down if you have unsuccessfully reached Volkswagen by calling +852 36 989 588 phone number 1 1 users reported that they have UNsuccessfully reached Volkswagen by calling +852 36 989 588 phone number
    Hong Kong
    +81 120 993 199
    Click up if you have successfully reached Volkswagen by calling +81 120 993 199 phone number 0 0 users reported that they have successfully reached Volkswagen by calling +81 120 993 199 phone number Click down if you have unsuccessfully reached Volkswagen by calling +81 120 993 199 phone number 0 0 users reported that they have UNsuccessfully reached Volkswagen by calling +81 120 993 199 phone number
    Japan
    +63 24 594 555
    Click up if you have successfully reached Volkswagen by calling +63 24 594 555 phone number 0 0 users reported that they have successfully reached Volkswagen by calling +63 24 594 555 phone number Click down if you have unsuccessfully reached Volkswagen by calling +63 24 594 555 phone number 0 0 users reported that they have UNsuccessfully reached Volkswagen by calling +63 24 594 555 phone number
    Philippines
    +27 860 434 737
    Click up if you have successfully reached Volkswagen by calling +27 860 434 737 phone number 14 14 users reported that they have successfully reached Volkswagen by calling +27 860 434 737 phone number Click down if you have unsuccessfully reached Volkswagen by calling +27 860 434 737 phone number 9 9 users reported that they have UNsuccessfully reached Volkswagen by calling +27 860 434 737 phone number
    22%
    Confidence score
    South Africa
    +82 807 670 089
    Click up if you have successfully reached Volkswagen by calling +82 807 670 089 phone number 0 0 users reported that they have successfully reached Volkswagen by calling +82 807 670 089 phone number Click down if you have unsuccessfully reached Volkswagen by calling +82 807 670 089 phone number 0 0 users reported that they have UNsuccessfully reached Volkswagen by calling +82 807 670 089 phone number
    South Korea
    +886 800 828 818
    Click up if you have successfully reached Volkswagen by calling +886 800 828 818 phone number 0 0 users reported that they have successfully reached Volkswagen by calling +886 800 828 818 phone number Click down if you have unsuccessfully reached Volkswagen by calling +886 800 828 818 phone number 1 1 users reported that they have UNsuccessfully reached Volkswagen by calling +886 800 828 818 phone number
    Taiwan
    +54 800 888 8338
    Click up if you have successfully reached Volkswagen by calling +54 800 888 8338 phone number 0 0 users reported that they have successfully reached Volkswagen by calling +54 800 888 8338 phone number Click down if you have unsuccessfully reached Volkswagen by calling +54 800 888 8338 phone number 0 0 users reported that they have UNsuccessfully reached Volkswagen by calling +54 800 888 8338 phone number
    Argentina
    +55 800 019 5775
    Click up if you have successfully reached Volkswagen by calling +55 800 019 5775 phone number 0 0 users reported that they have successfully reached Volkswagen by calling +55 800 019 5775 phone number Click down if you have unsuccessfully reached Volkswagen by calling +55 800 019 5775 phone number 1 1 users reported that they have UNsuccessfully reached Volkswagen by calling +55 800 019 5775 phone number
    Brazil
    More phone numbers
  3. Volkswagen emails
  4. Volkswagen address
    Berliner Ring 2, Wolfsburg, England, Buckinghamshire, 38440, Germany
  5. Volkswagen social media
  6. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Feb 05, 2026
  7. View all Volkswagen contacts
Volkswagen Category
Volkswagen is ranked 1 among 110 companies in the Vehicle Repair and Maintenance category
#01 Volkswagen Volkswagen #02 The AA Breakdown Cover The AA Breakdown Cover #03 RAC Motoring Services / RAC Group RAC Motoring Services / RAC Group #04 RepairPal RepairPal #05 YourMechanic YourMechanic

Most discussed Volkswagen complaints

power train warranty for defective water pump not being honored!
1
(opinions to this review)
Volkswagen Alternatives
Agero 22 reviews NuBrakes Mobile Brake Repair Service 6 reviews O'Regan's Automotive Group 11 reviews AAA Arizona 15 reviews First Automotive Service 12 reviews