Vodafone review: balance deduction 128

was using a number-[protected]. This was originally a TAP connection (a connection given to company employees that comes along with certain benefits) given by the previous company I was working for. However this number has no STD pack. Hence I opted for an STD pack and paid the required additional amount to Vodafone to get the STD benefit. When I left the company, the TAP connection with all the benefits were removed, but I was assured by the Vodafone rep in the company and by Vodafone shop at Anzal plaza in new delhi, that the STD pack would remain. However, I was shocked to receive a huge bill at the end of the month and called Vodafone care immediately. They told me that the STD pack has been removed. I asked them why and how come I was not informed about it, but as usual, the customer service person has no answer or any solution and kept on repeating that the STD pack has been deactivated and hence the huge bill. I asked to speak to the supervisor, and after holding for 30 minutes I end up speaking to a supervisor who sounded like a recorded machine. I am really pissed and feel so cheated.

Vodafone billing is disgusting charge extreme prices claiming that you went over yuor minutes when infact balance enquires tell you otherwise. Then a bill comes saying it cost over £280 completely unjustifiable warnig any other vodafone customers better look at other comapnies.

Hello Ravindra Singh,

Please share an alternate contact number here http://tinyurl.com/79emtab and a suitable time for us to get back to you with assistance.

Regards,
Vodafone Customer Care.

My cousin just received an email last night that said he had won 475, 000 pounds cash plus a brand new 2012 kia vehicle. Now he is anxious and nervous at the same time. Things like this can cause sickness to people so can somebody clear the air on this issue.

Hello Nitesh,

Thanks for writing to us. Kindly share your number with us at http://bit.ly/KRjiAo so that we may assist you better.

Regards,
Vodafone Customer Care

i day ago i recharged my mobile account with rs 50 after day i checked there is no balance in my account there was no service activated on my no. and gprs my no. is [protected] plz help

my sim is not activated since my no is bought... please activate it...my no. is [protected]

Hello Nishant,

Sorry for any inconvenience caused. Please share your number with us here http://bit.ly/qbzENY We'll look into the matter and get back to you at the earliest.

Regards,
Vodafone Customer Care

Ohh other people can also post their exp here..

how to claim prize

DND - Mobile No. [protected] - Inspite of DND - SMS [protected] - Call up [protected] / [protected] - Call up [protected] / [protected] - Call up [protected] - Inspite of Repeated Complaints - Kindly STOP ALL Advertisement SMSES

i am jibachh kumar plz sent me dial no. detail of mobile no. [protected] for 24 june to 25 june 2011 my email id : jibachhkumar@yahoo.co.in

i am kailash dhaker plz sent me all call detail incoming and outgoing call detail of mobile no. [protected] and [protected] for last 30 to60 day till on my e-mail id ksdhakerbegun@gmail.com

i am kailash dhaker plz sent me all call detail incoming and outgoing call detail of mobile no. [protected] and [protected] last 30 to till on my e-mail id ksdhakerbegun@gmail.com

thank you sir

Hi Vaibhav,

Thanks for writing in to us with your concern. We would like to inform you that the CallerTune has been deactivated and Rs. 30/- has been credited to your account as a gesture of goodwill. For any assistance in future, please email us at
vodafonecare.kol@vodafone.com, we're happy to help!

Regards,
Vodafone Customer Care, Kolkata

plz sent me all call detail incoming and outgoing call detail of mobile no. [protected] dated 20/05/2011 to 10/05/2011 till on my e-mail id sid.156@rediffmail.com

Dear sir/madam, my name is chenchaiah.I gave a message my phone.that megssage is, your mobileNO has been awarded 2million USDOLLARS in MSN 2011 to recive your award send your details to Dr Mrk Jude via email:msndept74@hotmail.com
if it is true then please help me sir.
my name:chenchaiah,
s/o krishnaiah,
potupalem vlg,
gudur mdl,
nellore dist,
AP
pin code 524101

I HAVE GOT AN SMS FROM
TD-GOODNEWS ON 20/3/2011 AT 18:16
SAYING YOUR MOBILENO HAS BEEN AWARDED 2MILLON
USDOLLARS IN MSN 2011 TO RECEIVE YOUR
AWAR D SEND YOU DETAILS TO Dr MARK JUDE VIA
EMAIL: msndept74@hotmail.com

HELLO WHAT DETAILS YOU WANT FROM ME

Sorry dude, looks like you have been scammed.

You can call 888, and ask the customer service

quiero desactivar el funmobileit ...todo mi credito q hago ..se me va xfavor mi nuemro es [protected]

hola mi credito q hago todo se me va en quiero desactivarlo x favor mi numero es [protected]

Hi Pankaj,

We see that you have faced an inconvenience with one of our services / products. We would like to get in touch with you on this. Please share your details at http://tinyurl.com/yh8bayr and we’d be happy to help.

Regards,
Vodafone Customer Care.

sir,
i had recieved a message on my phone which is as follows
your mobile number has won $500, 000USD in the 2010 shell int'l mobile draw.
i have also sent a mail to & subsequently to Santosh Vikas mobile no. is [protected] as specified in the message
i have been asked to transfer 500$ in the ICICI account number A/C NO- [protected] in name of Dashrath kr das.
please let me know whether it is true or a fraud

the imei number is [protected]

Hi Ramesh,

We believe that you have been contacted by our Customer care team and hope that your concern regarding SIM activation has been addressed. Do e-mail us at vodafonecare.ap@vodafone.com for any further queries. We’d be happy to help.

Regards,
Vodafone Customer Care.

I dont think any one ask any dealer in his area.Many peoples come for top up.

On 1st October I recharge of Rs.200/- and get the messege that your account ha been refilledsuccessfully by INR 0.89. yourprepaid acccount balance is Rs7.30. your transaction ID is [protected].Now what I get. That means I loose my money and Ipaid Rs.200/- to the person.Now who is responsible for this and who will return my money back.I need to recharge of Rs.200/- or return my money back.Hope the higher authority will take action immediatly. Thanking you, Akber Ali Khan phone No. [protected]

this is really a worst services have ever seen..

my vodapone sim card is registration failed please help me

how do i claim for the prize GBP 2OO, OOO.00 I RECEIVED MESSAGE ON 18 JULY 2009 ON MY MOBILE [protected] HARISH KUMAR SHARMA

how do i claim for the prize GBP 200, 000.00 I received message on 18 july 2009on my mobile [protected]

how do i claim for the prize GBP200000 i received msg on 13th july on my mobile phone?

i recently paid $400.00 of $534.75 for my overdue bill. Vodafone blocked my sim card so i can't recieve/send calls/txt .. i was wondering if they would be able to unblock it?

they cancelled my acct. without informing me, for over viewing, fine! and I'm willing to pay my bill, after all i did sign a direct debit thing, anyway i paid my bill before may due, but still there's no connection in my internet !

Dear Concern,

I was having a vodaphone prepaid connection No . [protected] since 30th July 2008 onwards and was very much satisfied with the services.
I was approached by a representative of Global direct Anil Biswal on 05-11-2008 for changing my prepaid vodaphone connection to postpaid connection. I paid Rs.300.00 in cash. H e issued a cash receipt under the plan 199.
He had given me plan that is as mentioned below
Monthly rental -------------- 199
Top up ----------------------------- 31
---------------
230/-

Local call upto 199 min free

after that local call 0.50 paisa

Std is 1 rs

But what i had given me the plan is different from the plan what Anil had given to me . Inspite of several Complaints to Anil, vodafone customer care,
nobody is there to solve the problem. and now also given the complain no response comes from your side.
According to me the executive from the Global Direct roaming here and there, shops to shops are totally frauds and cheaters.

So i myself suggest my college, relatives, and my parties that not to take any product from the global direct and such other agencies.

Thanks

Ismail

[protected]

you can sell your cell phone

why you suspended the incoming and outgoing of my no. [protected]. I submitted the documents at the time of purchasing the SIM card. Please activate the no. as soon as possible. You are completely harassing me.

Dear Sir/Madam,
I am using your prepaid services vodafone mobile no.[protected]. I have refilled my phone in the first week of November2008 and as I remember my balance was Rs.160/=. checking on [protected] the balance is 126 after half an hour I check the balance surprise I found is as Rs.27/=. For which I have spoken to your executive Mr. Praveen on your customer care no. on 08-11-2008 around at 8pm. He told me that I have used internet and other seervices on 08-11-2008 for downloading game and explained charges for the same as approx. Rs.99/=. I told him 100% sure I did not download any game. Why you are deducting Rs 99/- from my balance? He is not interested to take complaint and suggesting to go vodafone customer care center. This is ridiculous service you are providing to the customers. Once again call to the customer care this time Sachin karpe has register the complaint and send the reg no [protected] sms dt.08-11-2008 around 8.30 pm. pls refund my amount to the my account as early as possible.

Dear Sir,
I have using your prepaid services vide mobile no.[protected]. I have refilled my phone in the first week of September 2008 and as I remember my balance was Rs.67/=. On checking the same on 8-9-2008 to my surprise I found it as Rs.-214/=. For which I have spoken to your executive Mr. Qasim Khan on your customer care no. on 14-09-2008. He told me that I have used internet and other seervices on 07-09-2008 for downloading game and explained charges for the same as approx. Rs.250/=. I had asked him that if my balance was not enough to download a game why the co. allowed me for the same. He told me that it is co.'s policy to give credit to the customer and the charges were credited to my account after deducting my remaining balance from my account. He has registered my complaint vide no.[protected] dt.14-09-2008
1. I would like to ask you why you have given me the credit if I have not asked for the same.
2. If our balance goes down below Rs.10/=your operator reminds us about the same everytime we try to make a call and if balance is over we were not allowed to call at all. So why this kindness in case of downloading the game, using of internet etc.
3. The phone is used by my wife and she is not even S.S.C. and that to from vernacular medium and she does not know how to use internet and other services.
4. Why my internet and other services were kept open without my knowledge to which I can ill afford.
Pl. reply at the earliest and kindly refill my original balance.
Thanking you,