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2.0 435 Reviews

Vodafone Complaints Summary

109 Resolved
326 Unresolved
Our verdict: When using services from Vodafone with a poor resolution rate, be vigilant. Understand the common pitfalls other customers have faced. Prepare thoroughly for any interactions with their customer service, and consider alternative solutions if your issues are not addressed satisfactorily.
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8:01 am EDT
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Vodafone wrong information given by customer consequtive

Sir, I am NARAYAN DAS .My Mobile no.is [protected]. Due to giving wrong information from your customer consecutive Mr.SARAT DAS I was suffer from sometimes.He said the the company offers me a 3G connection of 2GB in Rs.196.After accepting this offer the company cut the recharge money from my mobile balance.but i didn't get the offer properly & correctly.The company gave me a 2G connection replace of 3G connection.If you are not believe in my speech, then please check out the voice recording which has recorded in 14.07.2014 at 11:48 a.m.For further details contact me at this number-[protected]

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11:22 am EDT
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Vodafone line disconnected

Complaint against: Vodafone Qatar
Complainer details:

Summary:
My mobile line is not working for 2 days right now and they ask me to wait 3 days more.
Why I am so upset:
Vodafone showed the following in dealing with the issue as:
1. They showed internal miscommunication: as the call center told me that my line is okay and I may have a problem with the phone itself. She told me to switch the phone on and off and use another phone to test the issue. Even after I received the message from the technical support regarding the limit the call- center, the call center still talk about error in the phone.
2. They showed miscommunication with clients (me): they didn’t inform me that I exceed my limit and I have to pay.
3. They have system errors: my bill was 245 QR and my limit is 500 QRs and they are talking about the limit.
4. They are careless: they talk about the line disconnect for 3 days as a normal procedure which I have to accept with no objections.
5. False promises as a supervisor promised to call me but he didn’t.


Details:
Date and time Procedures Results
31 March 2014
10:30 AM Call 111
waiting on line for 15 minutes
answered by a staff member named “ shymaa”
I explain the error as my phone can’t make calls
She asked me to:
Change the network from automatic to manual
Switch from 2G to 3G
She told me she can’t do anything more unless I tried the SIM in another phone she promised to call me back after 5 minutes NO results

31 March 2014
10:40 AM Shymaa called me back
I told her that I discovered that I can make international calls, using internet, receiving calls but I can’t make local calls
She told me that she will make a complaint and they will refer to me with 24 hours NO results

31 March 2014
3:40 PM A message have been received that the my complain “ can’t make call” has been resolved
The SMS ask me to cover my limit NO results

31 March 2014
5:40 PM I visited Lulu hyper outlet to pay my bill it was only 2410 QR, my limit is 500. Bill Paid
31 March 2014
6:00 PM I called 111
Staff named “ Ahmed” answered I told him I need to switch my phone from Postpaid to prepaid
He explain it will take 2 hours (maximum) while I can’t use my phone Line is not working
31 March 2014
10:40 PM I called 111 as my phone is still not working
Staff member called Hanan answered me she told me that there was an error and I have to wait 2 days Line is not working
31 March 2014
5:40 PM I asked Hanan to transfer me to a supervisor
Waiting for 6 minutes then Sherif answered
He told me that he can’t anything rather than wait and I have to wait 3 days
He promised to call me next day in the morning
I offered him another number to contact me
1 April 2014
6:30 PM No one called me back

Ahmed Farouk Ismail

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Zahid Iqbal Khan
, US
Jan 24, 2016 2:52 pm EST

Hello Vodafone Team,

For your immediate action,
I lost my Mobil # [protected] in one taxi the driver I identify from his company his name is sushil # [protected] .
I want some help from Vodafone to cheek and identify my Mobil how is using last time.
thanks
zahid iqbal

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vickey rj
, QA
Feb 23, 2015 11:51 am EST

since 1 month passed i am calling to vodafone costumer care but there is no response from them no body is picking the call this very very bad costumer care i have ever been come across. If some shame is left recieve the call of costumers

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Rikaz Ahmed
, LK
Dec 08, 2014 5:25 am EST

Hello Vodafone Team,

For your immediate action,

We are facing network issues from Vodafone signal drops, Internet slow and line cut off while speaking,
try to fix it at the earliest or most of the people who use Vodafone may go for the subsidiary, even most of my friends
who use Vodafone has the same problem as i mentioned above,

Thanks for your cooperation
Thanks
Rikaz Ahmed
[protected]

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deen786
, US
Aug 05, 2014 9:12 am EDT

vodafone connection in raslaffan...area is worst since 10 days try to solve it else i will be forced to change it to oreedooooo

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vinoth SRK
, IN
Jul 09, 2014 4:37 am EDT

sms not sent in may26...plz...

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Amr Hamdy
, EG
May 02, 2014 3:28 am EDT

I`ve a bad connection since one year and i decided to make complaints and already made more than one with no action till now

ComplaintsBoard
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4:31 am EDT
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Vodafone fake internet 3g usage charged in my bill

VODAFONE has generated the fake internet usage charges of RS 1200 ( 600 MB ) approx in my bill dated 6th March 2014.

My mobile number is [protected] having RS 100 - RENTAL 3G Plan ( with 300 MB of free usage).

Vodafone has put fake internet usage of around 600 MB in the bill as a new strategy to increase its profit through illegal means.

I have not consumed this usage. When I requested to PORT OUT, then I got a call from Vodafone agreeing to provide a waiver of Rs 600 ( 50 % of the excess usage).

They have blocked my number so I cannot make calls to vodafone Gurgaon Customer care number [protected].

They are not answering my mails when i ask for the latest update ( only replying with automated responses that the bill is correct and we cannot revert the charges).

I want a strict action to avoid cheating and fraud to customers by Vodafone.

thanks
Bharti
[protected]

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Sheepla Prasad singh
,
Oct 21, 2007 12:00 am EDT

your exctive mr. hareet( [protected]) not proper responce ,i am many times calls to him but he was not recieved my calls regarding my mb. no. [protected] not active so plz do needful as soon as possible

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5:51 am EST
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Vodafone regarding a bill

Just received my bill after having a week in Andorra and I was shocked to see the total amount 430€!
I was expecting my bill to be a little higher than normal but nowhere near as high as this. How come I never receive any information on my arrival in Andorra to say I would be blatantly ripped off to make calls and receive calls?...if Vodafone had of sent me this information then there is no way I would of let this bill get out of hand like this.
I can not afford to pay this amount and now they have cut me off.
Vodafone called me yesterday just before cutting me off and i told them my situation...i was advised to send a lettle of complaint so here it is.
i have been with Vodafone for a number of years now and have never had any problems until now... hope this can be resolved .

thanks
Matthew Tuttle
matthew.[protected]@yahoo.com

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4:45 am EST
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Vodafone error in last bill

My self Rolland Varghese. I have been using Vodafone 3G internet via a microsim for my iPad.
My Vodafone number is [protected].

I started a connection of 5GB data plan somewhere around Aug 2012. My talk plan was MBB_VOL_850_30d_5GB_3G. For this plan I could use 5GB and if I would cross 5GB I still get the same speed but had to pay for the usage above 5GB.

During Feb 2013 I changed the plan. The talk plan was MBB_C_V_850_30d_5GB_FU_3G.
With this plan if I crossed 5GB I would not be charged extra instead the surfing speed decreases.

I recently shifted to Pune and during the first week of Jan 2014 I visited the Shivranjani Vodafone Store (Ahmedabad, Gujarat) to close my account. I was told I will get the bill after the completion of the cycle, and the connection will be closed within 2 days. What I was not told was that my plan will be reverted to the old plan. Since there were two days left I continued surfing without knowing that my plan has been reverted.

The bill I received is for approx 6000, where as I had expected the normal 950Rs bill. People can imagine the shock I received when I saw that bill. If I would have been told that my plan will be reverted I would have asked what my current usage is?. Or else I would have cancelled my account in another month when I would be in Ahmedabad before the billing cycle ended, If I knew at that moment that my plan was reverted and I had exceeded the usage I would have gone for an additional pack.

Why does not Vodafone provide full information so that a consumer can make an informed choice where both service provider and consumer can benefit. This is the same issue I had with TATA Docomo too a few years ago, but I never imagined that Vodafone would also stoop to the low levels of TATA Docomo.

I have written to the Gujarat Nodal Officer and lets see if I get wierd and unsatisfactory answers from the person in concern.

For all vodafone users ... if you have a postpaid account, never close it. Convert it to prepaid and then let it deactivate on its own.

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11:54 pm EST
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Vodafone blocking of cell phone

I am Kamal Gurnani - located in New Delhi. I have been using THIS mobile connection [protected], for over 3 years from VODAFONE Mobile Services Ltd.
On January 9, I reced a SMS, asking me to 'Re-SUBMIT my documents for uninterrupted service'.. This being a working day, I could submit the documents ( PAN card, Voters Card, Photograph, Aadhar card & their CIF form) on Sunday, Jan 12. By this time my OUTGOING facility was SUSPENDED. Two hours after submitting the Documents my IN-COMIMG & OUT-GOING, BOTH WERE BLOCKED.
It has been MORE THAN 13 DAYS and my mobile remains blocked. Can anyone define HARASSMENT better than this ?
I have visited VIDAFONE Store at Hari Nagar - Spoken to Ms. SONAL SINGH who says.."...I HAVE SENT YOUR DOCUMENTS TO VODAFONE - THEY HAVE TO Re-ACTIVATE YOUR PHONE - I CAN NOT DO IT FROM HERE...". Ref .Id. given to me by her is [protected] dated 12 Jan.
I have visited VODAFONE STORE at Rajouri Garden & explained this situation to NEHA on Jan 18, the Ref. Id. given to me by Neha is [protected] on Jan 18 ...saying." .. your phone would be reactivated TODAY ITSELF..."
I would like to inform all readers / members - PLEASE DO NOT EVER TAKE VODAFONE CONNECTION.
I have balance of MORE THAN Rs. 900 in this connection - Can some one advise me how to transfer this to any other service provider ?
All said & Done PLEASE DO NOT USE VODAFONE SERVICES
God Bless INDIA

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Update by Kamal Gurnani
Feb 23, 2014 1:37 am EST

You block my phone WITHOUT REASON for 13 days, when JUST 4 MONTHS AGO all DOCUMENTS were submitted to you for taking a new SIM. You cause me LOSS OF BUSINESS for 13 days and LOSS OF REPUTATION because of your message my associates hear every time ... "THIS NUMBER HAS BEEN TEMPORARILY BLOCKED "... The HARASSMENT I suffer by going to your VODAFONE store 3 TIMES in 13 days, taking a token and waiting over an hour on EVERY VISIT and yet you OFEER NO APOLOGY, will only help your TRUE PUNCH LINE which really should be HAPPY TO HARASS - VODAFONE.
Not a very good Business Sense if you ask ANY SANE person in this world.
God Bless you VODAFONE.
Capt. KAMAL GURNANI

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Vel India
, US
Jan 28, 2014 3:49 am EST

Hello Kamal,

Thank you for contacting Vodafone, Please share your valuable feedback with us at http://bit.ly/1d5F5ib

Regards,
Vodafone Customer Care, Delhi & NCR.

vodafoneindia
vodafoneindia
, IN
Jan 25, 2014 12:11 am EST

Hello Kamal,

Please note, we have checked and see that the number is already active w.e.f 23-Jan-2014. Kindly check and let us know if you need further assistance.

Regards,
Vodafone Customer Care, Delhi & NCR.

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8:46 am EST
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Vodafone over charging and lack of service

After receiving bills of 1000 per month with Telefonica, Vodafone assured me, after analysing our mobile bills that they would reduce our monthly expenditure by half and they would pay the disconnection fee to Telefonica. So, we signed up. Our monthly bills didn't reduce but increased by 500 per month to 1500 per month. We complained, complained and complained but were ignored. No one came into the office to show us how to use the new desk phones that they had installed and they didn't bother to set up our international rates as per our contract. When they finally did, the rates they had quoted were incorrect and they were charging considerably more. Now Vodafone have black listed us and will not take our dispute unless we phone them from a Vodafone phone! Which of course we cannot do as we have now been with Orange for 18 months. Still I get nowhere with Vodafone and our outstanding bill for terminating the contract after 6 months of 1500 per month phone bills! Frustrated to say the least. If anyone has any contact information or knows of a way forward please let us know.

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3:05 pm EST
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Vodafone bad performance

recently vodafone egypt is facing a lot of bad performance in dealing with customer complains
I'm using my vodafone line for more than 10 years now, but in the last year; you are facing alot of problems
bad performance, wrong feedback, open tickets with wrong info., delay feedback, ignore customer requests.
and believe it or not, sometimes ur CC agent refuse to open a ticket for the customer complain.
recently; after 10 years with vodafone to be my preferred mobile operator; i'm planning to change it to another operator

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Ahmed Shehatah
, EG
Apr 25, 2013 2:45 am EDT
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Bad Attitude
Network Problem
Over Promising
Delay
No Follow UP
Wrong Information
Careless
Ignoring my Requests

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Mohammad Abdel Monem
, EG
Jan 23, 2013 3:50 am EST
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In my Area - Cairo, Nasr City, Rab'aa Al Adaweya square; The 3G connectivity is not working at all. When I drive away a few streets in any direction, the Internet starts working again.

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Khaled Fahmy
, EG
Feb 17, 2012 12:21 am EST

I am trying to port out my number from vodafone to mobinil (another mobile service provider) i had submitted the port out request to mobinil on 27/11/2011 and till today 17/02/2012 i did not get a serious or even professional reply from vodafone about the status of my request.

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neveen gamal
, EG
Jun 11, 2011 1:02 pm EDT

i had a technical problem. i was mistreated form the customer cervice center and the super visors as well. i made a complaint and no body called me back. they shouted at me with an acceptable way.

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omnia5555
, EG
Apr 23, 2014 8:54 pm EDT

I left Vodafone Egypt because, as you say, their customer service is so bad, and YES THEY REFUSE TO OPEN COMPLAINTS, and they keep their backs and PROTECT each other. They are so bad because they are mainly GOVERNMENT owned!

Keep away, and they are all bad.

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Aly EL-Etriby
, EG
Aug 23, 2013 1:05 pm EDT

for more than a week now i have issues regarding the mobile internet service! i have done several complaints with several numbers regarding this issue and found no response i hope my sending this email resolves the issue, because honestly i do not want escalate things.
Thank You,

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8:44 am EDT
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Vodafone ecs

My complaint is against the agent of vodafone who did not gave me complete information.I called vodafone cust care spoke to the agent to stop ECS from my bank HDFC.The vodafone stopped my Ecs from their end but they did not instruct the bank to stop my ECS that why bank charge me Rs 393.26 on 8th oct..I called the bank they said they did not receive any instruction to stop this ecs which is very disgusting.I want vodafone to give instruction to my bank to stop my Ecs from bank.

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Update by gurpreet12
Oct 08, 2013 8:49 am EDT

My complaint is against the agent of vodafone who did not gave me complete information.I called vodafone cust care spoke to the agent to stop ECS from my bank HDFC.The vodafone stopped my Ecs from their end but they did not instruct the bank to stop my ECS that why bank charge me Rs 393.26 on 8th oct..I called the bank they said they did not receive any instruction to stop this ecs which is very disgusting.I want vodafone to give instruction to my bank to stop my Ecs from bank

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Vodafone vodafone - unprofessional people with pathetic services & imbecile systems

- Vodafone relationship manager :- It is a non sense completely, there is nothing like a relationship manager, its just about
fooling the customer... as on multiple occasions me & my various colleagues have
experienced it. Sometimes when you call back those numbers for help, they are non
existent...even if you are lucky & you go through, noone will pick up your call...even then if
you are further lucky & someone picks up it won't be before 20-30 Min waiting (which is
much greater than the time taken by there actual call center. And after 30 min when you
convey your problem to them, they wont have any access to anything, they will just make
false promises of Calling back which never happens. (So beware of This Network - My
relationship manager name - Neha)

Cellular Network & connectivity :- It is the most imbecile network once could experience, You go office to home, they will no
where follow you ( So there claim of wherever you go our network follows is a total lie). I can't e
even receive calls in mid of city (Kormanagala) & can't even connect to Internet & there 3 G, i
m paying 1200 INR/ Month for internet only but for no use...because i m not able to call only
so how will i connect to internet. Although i have put multiple service request but no
professional assistance given except some call center executives (who are basically nothing
but intermediate pass guys) who can't solve your issues as they are only trained to talk
(which even they don't do properly).

Complains & Call center :- Most unprofessional People you would ever find behind customer desks are under this
network (Vodafone), they can't talk in common language (Hindi, English) they will make false
promises, Never complete the service request, No proper customer feedback mechanism,
No transparency to customers.

Defaulted Bills & Double Payments :- I have experienced it recently, I have opted for AutoDebit facility from account for paying the
bill, so that i avoid the different clowns sitting here & there behind customers desks. I have
paid the bill on 4th Sept'[protected] INR) which was again charged from my account on 13
Sept'13, When i called back they don't have a clue about it, i have given the payment ID's to
them but there are no solutions given, although i won't leave them, even if i have to go to
Court. In fact in past i have seen it with my colleagues who have been paying forged bills for
years & one day they scrutinized it & shared with vodafone people & than they apologised for
it.

- 3.5 years using Vodafone network unfortunately due to corporate policies otherwise would have changed it years back

Please my Humble request do not take Vodafone as your network if you really working hard to earn your money, if you really want your life hassle free, if you are looking forward to be in connect to your near dear ones by calls / Internet. The customer desk in Vodafone will only fool you!

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Vodafone services barred of corporate connection

Hi Vodafone team,

Vodafone India is doing a great job, not only in providing better plans but also at par customer service.

After using Vodafone for more than 3 years, I raised a request to switch my Vodafone prepaid number to Postpaid number.
But I guess that was biggest mistake of my life. My service has been *barred since 2nd of August 2013.*

I got my number activated on 27th July 2013. It worked for a week as a postpaid and from then services on the number are barred.

The verification guy came to my home but he found the house locked. He marked the negative verification.
I got a message from Vodafone that you verification has been marked negative. I called the customer care to raise my verification request again.
My request was duly noted by Vodafone but unfortunately from that day verification procedure was not properly conducted again.
I am kept waiting by Vodafone customer care guys in long queue and every time I receive a new case number after long discussions. Even after
talking to senior executives from customer care team I am not been given a proper solution. Every time they say that my verification request has been
submitted again and it will be processed in next 72 hours.

I approached Vodafone Facebook page expecting some real help from them. But same thing happened, request raised and again marked
negative without verification team coming to my office or to my house.

I wrote many mails to corporatecare.[protected]@vodafone.com but I think they do not understand the intensity of the problem I am facing. I got mails in reply that I need to visit Vodafone store.

After waiting for so many days I went to the Vodafone store located in Indirapuram (Ghaziabad) on 18th Aug 2013 but at first they were not ready to help me.
After having a long heated argument they agreed to raise a request for re-verification.
On 19th August, I got to know that my verification is again marked negative. But this time no verification team came to my office or to my house.

I can understand that there can be delay in the process, but I am unable to understand that how can Vodafone halt the service of their existing
customer for around 20 days.

With due respect I just want Vodafone to resume services on my number as soon as possible.

I sincerely request you to please resolve the issue at the earliest. Either start postpaid services on my number or convert it to prepaid at the earliest.

I am not able to use my net banking services as the OTP for transactions come on mobile.

Name: Ankur Gupta
Alternate Number: [protected]
House Address: Flat 303, Urvashi-2, Amrapali Royal, Indirapuram, Ghaziabad, Uttar Pradesh

Thanks,
Ankur Gupta

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4:40 am EDT
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Vodafone excess bill charged for postpaid mobile no.[protected]

I am one of Vodafone Postpaid customer from last 1 year using Mobile No. [protected]. For internet Rs 98/- per month plan was activated on my connection, but last month on 25/06/2013 I switched to Rs 50/- per month plan in which 300 MB data is provided because my usage for internet is not that much, I have not used more than 250 MB data in lats complete billing cycle. But Vodafone has charged me 258 MB of DATA and Internet charges Rs 515.50/- added to my bill for Internet usage which I have not used over the limit of 300MB. I will pay my Voice Call charges only and will not pay for the Internet Charges. If these Internet Charges not waved off, I will PORT my mobile to any other service provider and will go to consumer forum also. Therefore it si my request to you please sort out this matter.
Thanks & Regards
Kapil Tyagi

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vodafoneindia
, IN
Aug 08, 2013 1:40 am EDT

Hello Kapil,

We could not reach you on your number. Please share an alternate number and a suitable time here... so that we can get back to you.

Regards,
Vodafone Customer Care, Delhi & NCR

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Vodafone roaming charge

Dear sir,
My mobile no.is [protected] (Surat, Gujarat). I recharged vodafone Rs.43/-for roming rate reduce, but in Bangalore regular charges cut in my belance.
So, please you mail to Vodafone company credit my account by 43/- Rs.
This company failed to reduce charge in roaming.

Thank you,
Vikram jain

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Update by 9898004001
Aug 05, 2013 6:45 am EDT

I agree with your replay.

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vodafoneindia
, IN
Jul 09, 2013 6:03 am EDT

Hello Vikram,

Please know that bonus card @ Rs.43 offers you Incoming at 30ps/min for 1st month and 1.50ps/sec for next 5 months; Outgoing will charge you at 1.50ps/sec for 6 month. Please make sure you are latched onto Vodafone network; select it manually. If you still face ant concern do let us know.

Regards,
Vodafone Customer Care, Gujarat

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Vodafone internet charges

I have a blackberry using BIS on prepaid. Last night I uploaded a video (249MB) to YouTube and this morning my prepaid balance was zero. I phoned support and was told that eventhough you don't have a dataplan, when using youtube, you don't use BIS, but your prepaid balance at R2/MB. Ludicrous since no-one told me this and I was led to believe, if you don't have a dataplan, you can't use the internet unless it goes via BIS. As a result I'm R400+ out of pocket. And the video was larger than my prepaid balance, so not only have I lost the money, but the video did not upload. Why would I spend R400 on a stupid clip? Can't get the moneyback either because the transaction "went through". Can't believe that companies take advantage like that of consumers.

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vodafoneindia
, IN
May 08, 2013 7:12 am EDT

Hello Sir/Madam(djymz),

Please share your current and alternate contact numbers with us at http://bit.ly/17LqZlV and we will have someone get back to you with assistance.

Regards,
Vodafone Customer Care.

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Vodafone network problem

Hi,
It is a big name of Vodafone, I have already raised a lot of complaints regarding of that but no one can Understand my problems.

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Prabagar Martin
, US
Mar 02, 2020 2:49 am EST

I'm from devarachikkanahalli, Banglore-76. there is signal issue in my surrounding for the last two months(since Jan'2020) due to that unable to make or receive calls. and no internet access. could some engineer [censored] the area & find out a solution ASAP?. Hope one of the tower is not working.

Many thanks
MARTIN

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Netuser
, IN
Aug 31, 2019 11:28 am EDT

Before writing this complaint I was going through several other complaints lodged in this website regarding poor network speed and connectivity of vodafone network. So, I feel, it is the fate of all vodafone customers and possibly my complaint will also be ignored by the management of vodafone network as it is done (found no reply on this page by the vodafone authority) for the others. I reside in Haldia, Purba Medinipur District of West Bengal. The speed of the 4G network I am using is very slow particularly during the evening time (from 8 PM till night). It is even slower than any 2G network. I cannot open the web pages and have to wait for long time to have a glimpse of required pages. Sometimes that too becomes impossible and I disconnect and leave the hope of checking and interacting on the web. However, when I had purchased the SIM, initially it had quite a good speed for about 6 months. As the connection growing older, the network provider is being more and more careless about the customer. Seems they are only interested in selling commodities and not in after sale services. Currently I have a connection of other network provider which runs extremely well even during the evening time. If things run in this way all these subscribers will have no option than to choose other network providers for the service. I am really disgusted with the service of vodafone.

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Mayank Sharma
, US
Sep 12, 2019 11:14 am EDT
Replying to comment of Netuser

I'm also facing the same issue in Rajasthan.
Raised a complaint but no action taken.You are right we don't have any option than to choose other network provider.

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Mobiles tower
, IN
Jun 15, 2019 8:50 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Sir Hamare yha pr vodaphone ka network slow aata hai jiske karan yha k log vodaphone ka network nhi hone k karn yha k log iska data upyog nhi kr pa rhe hai jisse sabhi ko baat karte time signal week hone k karn call disconet ho jati hai. Sir hamare yha vodaphone ka tower lagwane ki kirpa kre .
Rajiv kumar, add.. Ujhyani Hawai Patti road Saifai Etawah Up west 206130.
Phone. [protected], [protected].

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Vikash Singh Chauhan
, US
Dec 17, 2018 12:06 pm EST

Hi Sir/Ma'am,

I am a vodafone network user. Their is network problems in my area.
Please resolve this issue
I am your customer last more than 10 years. I am facing lots of problems regarding your network. There is no network I am holding vodafone no-[protected]. I visited your vodafone store lot of time, they raised complaint, but useless. You can check my vodafone I recharge lots of time still I am using for calling network is useless for me. I hope you can understand my problem and take this technical matter to concern department and resolve my network problem.
Expect your prompt action on my network problem ASAP.

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Jalim Sangma
, US
Nov 23, 2018 10:55 pm EST

Dear Sir,
I have been a satisfied customer with Vodafone since long time. My mobile number is [protected] But I regret to inform you that nowadays I am having difficulty in conversations due to poor network reception. The handset’s network indicator shows full signal but I cannot make a clear phone call and . This unwanted obstruction posing lots of inconvenience for me.

In this situation, I would request you to take necessary actions to resolve this problem as early as possible.

Thank you in advance for your kind co-operation with regard to the above compliant.

Yours faithfully,
J sangma
[protected]

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Bhage
, US
Oct 28, 2018 8:05 am EDT
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I have been facing big time issue with Vodafone network at my residence (Sahar Village Andheri East). Me and my mother both are Vodafone user and now its more than a year that we literally have to come to the balcony to attend every single call. Urge you to look into this matter asap as we both are fed up to the core and are thinking to port to some other company.

My number is [protected] and My mother number is [protected].

Regards,
Bhagyashree Pujari

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Ritu Chhabra
, IN
Oct 18, 2018 1:11 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Dear Sir,
I on behalf of Shalimar Bagh Club have been a satisfied customer with Vodafone since long time. My mobile number is [protected] and we have 20 connections over here as well as as it is a club so their are many more your connections over here. But I regret to inform you that from last one year I am having difficulty in conversations due to poor network in our basement. The handset’s network indicator shows full signal but I cannot make a clear phone call. This unwanted obstruction posing lots of inconvenience for me and lot of time your coordinators have reached over here and told us that it can be done with a booster . Beacuse of this we have done fresh wirring also you just have to install booster.

In this situation, I would request you to take necessary actions to resolve this problem as early as possible or let us know that you dont have any solution and we should switch over,

Please install the booster as early as possible, If their are any charges for the same we can look into that.

Yours faithfully,
Ritu Chhabra
[protected]

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Pravin Tatti
, US
Oct 05, 2018 3:41 am EDT

Callertune for my number [protected] has been activated by vodafone even though i didn't sent any SMS and deducted 230Rs.If i call customer care they are saying you send an SMS to activate it and they said on 28th of this month we got an sms from vodafone about activation. I didn't got any message or i sent any SMS to vodafone number. I even asked her to cancel caller tune and refund my money they are saying once activated it cannot by give back. I am an average person i don't want any caller tune help me in getting my money back and deactive my caller tune.

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Hanzla
, IN
Sep 21, 2018 11:30 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Hi

Its been over 6 months complaining about the network issue. All i get to hear is Sir Network team will contact you and soon will visit. Now they did visit once but nothing happend. I am fed up with these bills where i dont get to use data properly and still have to pay. This is my last attempt after this will port to some other network.

Md hanzla
[protected]

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Sh Pankaj kumar
, US
Sep 06, 2018 6:12 am EDT

Hi Sir/Ma'am,

I am a vodafone network user. Their is network problems in my area.
Please resolve this issue.
Location: ashok vihar phase 3 gurgaon

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4:41 pm EST
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Vodafone mobile internet extra usage

Very poor customer satisfaction !
Nobody hears or even want to hear the fact that my mobile internet usage never exceeded 500 MB however VODAFONE insist that I exceeded with 239MB on Jan and 380MB on Feb ... Nonsense!

I always had this headset Android and I always had my mobile conter App working fine and never had such amount of usage per month.

I think i will changer the provider soon to MOBINIL or ETISALAT

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Aly EL-Etriby
, EG
Aug 23, 2013 1:06 pm EDT

for more than a week now i have issues regarding the mobile internet service! i have done several complaints with several numbers regarding this issue and found no response i hope my sending this email resolves the issue, because honestly i do not want escalate things.
Thank You,

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1:18 am EST
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Vodafone no 3g data received on recharge of rs. 249

I made transaction# MHCC2921022200 of Rs. 249 for 3G 1GB data on 15th Feb for my mobile [protected]. The transaction was successful. but data plan has not been activated and no data has been added. When I check the account using *111*2*5# no active data plan or data usage is shown.

I want my money back since my Rs.249 has been wasted. I've repeatedly experienced poor online recharge service from you and completely dissatisfied with you service. Revert back my Rs. 249 ASAP.

Rahul Nalavade
M: [protected]
Email: rahul.[protected]@gmail.com

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Vodafone mobile internet pundle

on the 2nd of Feb. 2013 i bought the (monthly internet bundle of 2GB) from my network service provider (Vodafone Egypt)
the amount of 90 Egyptian pounds was deducted from my balance immediately & the service stopped working after 2 days & now it is not running at all, , i have zero internet or mobile data access from my mobile.
i tried calling the Vodafone services center more than once and they were of no assistance.. they redirected me to the number 888 which i called more than 10 times & the line was picked up and hung up on my face.
this type of conduct is far from professional & i need your feedback on the situation as soon as possible.. thnx

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Vodafone mobile number portability issue

Hi my name is manoj, I ported from airtel to vodafone. I took the new vodafone sim, and the shopkeeper said it will take one week to activate..., but unfortunately I lost that new vodafone sim with in this one week, mean while my airtel number was blocked after one week, and I lost that new vodafone sim..! Now I don't have a choice!
At that time went to vodafone store to take the new sim via sim exchange by the sim lost policy..! I ask them "if it is possible then only do it! Otherwise don't do it!" they said it is possible! Then I took the new sim on that day..! After taking that sim it was not activated! For that I walked to their store which is located in bellandur (Bangalore) but they are throwing their mistake on my mobile saying that "your mobile is not working"! Finally they said after 5 days that "the sim is not in market status, take the new sim again from our store" I don't know what it means? Finally I understood that vodafone is such a bad n/w..!, really they showed hell on that 5 days! And also they are giving the sims which are not in market status i. E defected sims to customers!
Please don't choose the vodafone network friends!

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Update by Manoj Janakiram Saladi
Dec 27, 2012 10:21 am EST

I already submitted twice but your guys not able to do anything...! And i don't want to waste my time again..! let the complaint be like that only..! let the users to know this issue..! My man motto is that one only...! And i don't want to continue with your network also..! I dropped mail to your customer care thrice, i have the proofs of those mails to show your irresponsible work...! Because even though i told clearly about the problem, , , they didn't listen to my voice...! that's it !
this is the ever seen worst network in my life...!

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vodafone custermer
, IN
Jul 29, 2014 1:41 am EDT

dear sir,
i'm shanthkumar from dsnr.i had portabled my airtel sim into vodapone services 0n 07/07/2014.on 24/07/2014 i got sms from vodafone that "my request has approved by airtel services.on that time my airtel sim has deactiveted but my vodapone activation not stated still now, my kindly request to you to star vogafone servises.my no is [protected]

vodafoneindia
vodafoneindia
, IN
Dec 27, 2012 5:04 am EST

Hello Manoj,

Please share your current and alternate contact numbers with us at http://bit.ly/Tr02NN so that we can address your concern better.

Regards,
Vodafone Customer Care.

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Vodafone activation

dear all concerned.
on 9th of november 2012 i purchased vodafone connection ([protected]) with vodafone 3g data card white (imei-[protected]) from go mobile store ( invoice no-[protected]), adreess:A120, main vikas marg shakarpur delhi110092 after due assurance from the guys/sales represntative that it ll be activated next day.but couldnt be activated due to unknown reasons as per the store & the further told for next day again & same result as last one again i approached to them & vodafone store at nirman vihar knowingbthe go mobile have not yet submitted the documents.
both vodafone & go mobile have made it business to to sell their lies.the in convenince what i m facing for this type of service from vodafone & go mobile where should we knock either vodafone door /consumer court.
hoping it to be resolved & taking faster action.

thanks alot
IBAD AHMED

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vodafoneindia
, IN
Nov 16, 2012 2:14 am EST

Hello Ibad Ahmed,

Kindly share your contact number with us at http://bit.ly/WaWrCt and we will have someone get back to you with assistance.

Regards,
Vodafone Customer Care.

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