Virgin Media — Horrible telephone service!
Last night (13th June 07) my telephone worked perfectly. Today it does not. After spending more than 15 minutes on their phone line trying to speak to something OTHER than a machine we were told the phone line was down and would take 5 DAYS to get an engineer out!! This is absolutely ridiculous!
What makes this even more annoying is that the direct debit payment for the telephone and internet went out to them yesterday. Their service and whole attitude is complete rubbish... and I can guarantee I will not be paying full price for my rental next month after nearly a week of not being able to use it.
I feel like telling Virgin Media to shove their service where the sun doesn't shine.