SUBMIT A COMPLAINT

Virgin Australia Airlinesfood service in business class

I was a passenger flying from Gold Coast to Adelaide Thursday September 26 leaving 1215. I was in seat 1 D. When we were asked about our meal choice within half hour of take off 2 other people before me ordered. I wanted a salad I was told by male host who had not introduced himself that they was none left. I was told only a pork noodle dish available which I said I didn't eat pork. He then said he could not even get me any perishables from the economy as they had sold out. I am a regular business class frequent flyer and the first time such bad service. I pay the extra money to have the best. When I got the meal he had taken the pork out which was ok but the cheese was dry on the edges. All I managed to eat was the bread roll some of the cheese and crackers and the dessert.
I thought it important to mention as I am flying back on sat 12 so I hope I don't have the same experience on the way back

Zo
Sep 27, 2019

Post your comment