Victoria's Secret — say bye-bye xl panties and large bras..
I sent this to corporate- I am not expecting to hear anything but it was nice to get it off my chest :D
I am extremely disappointed in the Victoria's Secret company. I am 28 years old and have been shopping there for about 9 years now. I buy lotions, perfumes, body sprays, bras, panties, etc. All of this has come to a stop and I will not ever step foot in the store again.
About one month ago, I was going on my honeymoon and was trying to shop for a strapless bra - I went to VS and asked for help in purchasing it in a 38DD. There weren't any in the store. I asked for a 40DD and there weren't any in the store. I ended up buying a 38D which was too small, but I was hoping to exchange it at another store nearby. I called six stores within a 50 mile radius. None of them had the bra. The last store I called, I talked with the manager and she told me that they are no longer selling 38DDs (in many of the bras) in the stores and I would have to go online to do that. I was leaving in 3 days for my honeymoon and did not have enough time.
Three days ago, I got a "free panty" coupon in the mail and went to the store to get it as well as purchase some of the 5 for $25 panties. I searched high and low for the X-Large size, but there weren't any. Oh wait, there was one white cotton brief left...not flattering or sexy and not for someone who is 28 years old and a newlywed.
I asked the very friendly woman at the counter about the X-Large panties and she told me they were no longer carrying any XL in the store (except for styles like the hi-cut and brief). I then asked her about the larger sizes in the bras. She told me the same thing the other woman did except that they are no longer selling 40s in any of the bras. She apologized and told me she too wears the XL panty and now she can't even purchase the product from the store she works at.
I asked about purchasing things online and then having them shipped to the store. She told me that you can't even return items to the store- that VS.com and VS are two separate entities. Wow- mad doesn't even begin to describe how I feel.
It's not fair that X-Small is being kept, but X-Large is gone. What message are you sending to people? "You were good enough to shop here, but we changed our minds and you are too fat now?" I am specifically appalled in the amount of pre-teens and teens that are able to shop in your store. Yet, a WOMAN that wears a 12 or 14 cannot buy your panties or someone that has a larger bust cannot purchase a bra from your store.
This is ridiculous - I am telling everyone I know. Not only are you making it inconvenient for women who have shopped there for years, but you are also making them feel bad about themselves. I am not large enough to shop at the Plus Size stores and now I am too fat to shop at VS.
I know I am not the only woman to feel this way and you are wrong for getting rid of these products. YOU SUCK VS!!!