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Shapellx

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1.8 6 Reviews 18 Complaints
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Shapellx Reviews 6

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Shapellx New User, Products

UPDATE,
I recd my items, very well made. Unfortunately, I could not get the shaper to cover my abdomen even though I ordered a 4x. I don't think these items are made for American women's sizes, as if I ordered a 4x here it would have been way too big. I am keeping both shapers (I only tried on one) the waist shapers belt so far is good, it is quite long and wraps tightly.

I was totally impressed with the many products offered for full figured women. Can't wait for items to arrive, thxs.

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Shapellx I love shopping with this company I never have any

I love shopping with this company I never have any regrets as far as shopping with this company I love the fact that y'all are on messenger most of the time I get a response in about 24 hours and they will address any concerns that I may have about any order that is present pending or in the past I was sent out an item after the zipper broke and I had it a few months and they still sent me out of brand new replacement really awesome customer service and you are appreciated thank you for your speedy delivery and all of the above never have had any hassle

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Shapellx Excellent quality of products

I actually think that outfit matters more in case a human being wants to communicate with other people. Of course, the vast majority of people doesn't care about how do you look like, nevertheless they take your outfit into account in order to determine whether you impress them or not. It's based in the psychology of people actually. I have decided to acquire some more clothes for my wardrobe because I understand that people like other people looking handsome/beautiful. So, I applied to this company and ordered some clothes here. The quality is excellent, the shipping was rapid.

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Shapellx Weird Fit/Wrong Product

I order two (2) ultra comfy body shapers, one in brown (XL/2X) and one in black (M/L). I received two brown shapers. The fit, in both sizes I had extra fabric that just creased at my mid section and back. I'm on the short end of height at 5'3" (172lbs) and I have a short torso. I had a feeling I'd run into this issue but reviews by others (and videos) gave the me the courage to go for it. Though I am disappointed that I received the wrong product and the fit wasn't up to par, I'm giving the overall experience 3 stars b/c ordering was smooth and shipping was efficient.

I also ordered the shape leggins with the waist band. I'm keeping this product but can't review it at this time as I haven't worn them yet.

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Shapellx Good Shapewear

Relatively easy shopping and shipping process. Layout of site is nice. Pages load at an adequate speed. The shapewear is nice, comfortable, contains no itchy tags. It is easy to launder and does not look or feel cheap. Even the light honing on the sides is comfortable. The silicone on the inside of the legs has come soft after I have been washing and wearing it for about three or four weeks now. I would say since it helps hold the legs in place and keeps the shapewear from rolling up, that should be reinforced. I usually air dry it on a rack, but I have dried it on cool air setting in the dryer a few times. Overall, I am enjoying this shapewear and would recommend and repurchase. Check out my review on U tube.

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Shapellx Hard time

I purchased shareware from Shapellx. Exchanged it 2 times. Didn't fit properly Didn't make my stomach nowhere near flat it constantly rolled down this is not my 1st time purchasing from them I also purchased a dress that fit horribly also the thing I can come up with is there models stomachs are already flat. The only thing I want is a refund. That's it. But they're giving me a hard time.

Recommendation: DON'T BUY ANYTHING FROM SHAPELLX

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Shapellx Complaints 18

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Shapellx No one is responding, I want to cancel order

I placed an order on 11/19 and the ETA given for standard shipping was 11/29 so /i chose standard shipping. A week later the tracking still shows that its at the original USPS facility and hasn't shipped so I reached out to customer service who said there were delays and the problem was that I chose standard shipping. I am baffled by that answer because had I known of delays I would've paid for faster shipping...

I tried to reach out at least 5 times afterwards to see if shipping could upgraded or something and no response so I just want to cancel at this point. It's now 12/01 and no shipping has happened and no one has gotten back to me. I reached out 4 more times to cancel because I find it sketchy that I've been ignored and I'm not trying to be scammed.

I bought this shaper especially for an event coming up on 12/04. I would wear it when going out with friends as well.

I saw many Instagram ads advertising this business and the ads seems convincing so I wanted to try it.

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Shapellx Be cautious

After seeing many ads for this company i finally gave it a try big mistake I purchased a garment however it was too small so i wanted exchange to size up I go to the website to start return and that's when the run around begins their website says one return label per order however beware this is a lie they will not provide u with return label ok so even after that lie I went ahead and paid for return shipping myself the website states to return unworn garment in its original packaging if possible and to also photograph a pic of the garment and provide them with the tracking information to notify them your return will indeed be in route back to there warehouse I did everything they asked of me and never got a response I waited a week giving them extra time to respond before sending another email and still again no response I ultimately sent about four emails that no one EVER responded to I never got an email even after my tracking information said that my return had be delivered back to them at their warehouse this is unacceptable I WILL NOT AND DO NOT RECOMMEND U PURCHASE FROM THIS COMPANY if so be aware that their customer service is non existent and the return policy is just a bunch of lies and smoke screens I regret even ordering from these people. Lesson learned

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Shapellx Returns process

Ordered an item, it was too big. Returned and asked for an exchange. They sent the same sizes I asked for a return label because I wasn’t going to pay for return shipping because it was their fault. They sent me the label and I returned it. I just want a refund because you can only chat or email and they only respond overnight. They also keep asking me if I received the second package, and I have told them multiple times I have and send me a refund. I needed this item for a wedding and will not have it in time.

Desired outcome: A refund so I can get another item somewhere else

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Is Shapellx Legit?

Shapellx earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Shapellx to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Shapellx is known for their high standards and safety. If you're thinking about dealing with Shapellx, it's wise to check how they handle complaints.

We found clear and detailed contact information for Shapellx. The company provides a physical address, phone number, and 2 emails, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Shapellx has received 5 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

Shapellx has claimed the domain name for shapellx.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.

Shapellx.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Shapellx.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Several positive reviews for Shapellx have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

We looked up Shapellx and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

Shapellx.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

  • While Shapellx has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 18 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • Shapellx protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • We have detected an internal review system on Shapellx's website, which can be a positive feature for customers looking to make informed decisions about the company's offerings. However, we recommend that you take the time to research the reviews and verify their authenticity before trusting them entirely
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Shapellx Misleading Return Policy for Bras at Shapellx - A Frustrating Experience

I recently purchased some bras from Shapellx and was disappointed to find out that their 100% fit guarantee is not entirely true. Although their product pages state that there is a 60 day fit guarantee, the return policy excludes bras. This was extremely frustrating for me as bras are notoriously difficult to find a good fit for.

I had high hopes for the bras I purchased from Shapellx, but unfortunately they did not fit well. When I tried to return them, I was disappointed to find out that they do not accept returns for bras. This left me out of pocket over $100 for brand new bras that I could not wear.

Overall, I was extremely disappointed and frustrated with my experience with Shapellx. While their products may work well for some people, their return policy for bras is misleading and unfair. I would caution anyone considering purchasing bras from Shapellx to be aware of this policy and to proceed with caution.

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Shapellx Terrible Customer Service Experience with Shapellx: A Frustrating Hassle

So, I had to reach out to customer service about a problem I had with my order from Shapellx. Let me tell you, it was a real hassle. I kept getting the run around and it took forever to get any kind of resolution. I even offered to pay extra to send the product back, but it seemed like they weren't really interested in helping me out.

Honestly, at this point, I'm just so frustrated that I don't even care about the damaged item I received. I spent a lot of money on this purchase, and as someone who is handicapped, it's really difficult for me to go to the post office and pay more for shipping. I bought these girdles specifically to help me stand up straight, but now it seems like it was all for nothing.

I guess I'll just have to take this as a loss and move on. Thanks for your "assistance," Shapellx.

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Shapellx Mixed Experience with Shapellx: Great Products, Frustrating Communication and Tracking

I gotta say, I had a bit of a rough start with Shapellx. I placed an order back in February (order number SYSX-***) and I still haven't received a confirmation number for tracking. I've tried reaching out to them a few times, but haven't gotten a response yet. It's been a bit frustrating, to be honest. But, I'm still holding out hope that we can get this resolved and I can finally get my order.

Despite the initial hiccup, I decided to give Shapellx another chance and placed two more orders - one yesterday and one just a few moments ago. And you know what? Yesterday's order has already been confirmed and I've already received tracking information in my inbox. So, maybe things are starting to look up.

I know it might seem a little crazy to reorder from a company that hasn't been the most responsive in the past, but I believe in giving second chances. And, to be fair, I've heard good things about Shapellx from other people. So, I'm hoping that my experience will improve from here on out.

Overall, I think Shapellx has some great products and I'm excited to receive my orders. I just wish the communication and tracking process was a bit smoother. But, hey, nobody's perfect, right? I'm willing to give them the benefit of the doubt and see how things go. Fingers crossed!

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Shapellx Shapellx Review: Proceed with Caution - Sizing and Comfort Issues

I gotta say, I'm pretty bummed out about my experience with Shapellx. This is actually my third time ordering from them, and I was really hoping that this time would be different. Unfortunately, it seems like I'm just not having any luck with their products.

The first time I ordered, I got my size - or so I thought. I went with a 4x, which was what the website recommended for me. But when I tried to put on the shapewear, I couldn't even get the eyelets hooked. It was a struggle, to say the least. So I decided to give it another shot and ordered the next size up, a 5x. I figured that would solve the problem, but no such luck. I still can't get the eyelets hooked, even on the top one that should be easy to reach.

And that's not even the worst of it. The legs on these things keep rolling up, no matter how much I try to pull them down. It's super uncomfortable, especially when they roll up into my groin area. Not a good look, let me tell you.

I'm not ready to give up just yet, though. I'm going to order one more item in a 6x and see if that makes a difference. But as of right now, I have two items that I can't even wear. It's a shame, because I really do think that the idea behind Shapellx is great. It's just not working out for me personally.

Overall, I'd say that if you're thinking about ordering from Shapellx, you should proceed with caution. Make sure you double-check your size and maybe even consider going up a size just to be safe. And be prepared for the possibility that the shapewear might not work for you, even if it seems like a great idea in theory.

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Shapellx Shapellx Review: Comfortable Bras, but Room for Improvement in Customer Service and Returns Policy

I recently tried out Shapellx and while the bras were pretty comfortable, they didn't quite meet my expectations. I'm a bit of a picky shopper when it comes to bras, so I was hoping for something a little more specific. However, I did appreciate the quality of the products overall.

One area where Shapellx could definitely improve is their customer service. It took a while for me to get a response to my initial email, and even then I had to follow up a few times before getting a satisfactory answer. It would be great if they could work on their response time and make it easier for customers to get in touch.

Another thing that would make a big difference is if Shapellx would pay for customer returns. This is something that most companies do, and it really makes the process much smoother for the customer. I don't understand why Shapellx doesn't offer this service, but it's definitely something that would make me more likely to shop with them again in the future.

Overall, I think Shapellx has some good products, but there are definitely areas where they could improve. If they can work on their customer service and returns policy, I think they could be a great option for anyone looking for comfortable and high-quality bras.

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Shapellx Unfortunate Experience with Shapellx: Poor Customer Service and Delayed Order

I must say that my experience with Shapellx has been quite unfortunate. Initially, I had placed an order and like any other customer, I was expecting a timely delivery. However, to my dismay, the order has been sitting in their fulfillment center for the past 7 days with absolutely zero activity. I reached out to their customer service team to inquire about the status of my order and the representative advised me to wait for 2-4 more days. I reluctantly agreed and waited. To my disappointment, nothing happened; there was still no activity with my package.

What really frustrated me was the fact that the customer service associate didn't seem to show any genuine concern for my situation. They never once offered to contact the shipper or even offer an explanation as to why my order was not progressing. It was quite clear that there was something amiss with the package, but the representative remained unhelpful and indifferent.

I then decided to request a refund, but to my surprise, I was denied. Instead, I was told to be patient and give it another 10-15 days. At this point, I was at my wits' end, and I felt that waiting any longer was unacceptable. I didn't appreciate the lack of concern from the customer service team or their apparent unwillingness to take any action on my behalf. I made the difficult decision of contacting my bank to request a stop payment.

To sum it up, my experience with Shapellx has been anything but positive. Their customer service team failed to provide me with any satisfactory explanation or reassurance about the delay in shipping of my order. I got the sense that they really couldn't be bothered with my issue. I would advise any potential buyers to take caution while dealing with this company.

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Shapellx Shapellx Delivery Failure: No Record of Shipment Received, Requesting Refund

I recently placed an order with Shapellx on their website, shapellx.com, on June 22, 2021, and received an order number of SYSX-265010. According to the delivery details, the package was supposed to be delivered on Monday, August 2, 2021, by 11:53 am. However, I checked my mailbox both on the day of delivery as well as the next morning, and there was no package to be found. Additionally, I typically receive a list and images of the mail and packages headed my way from USPS, but this particular shipment was not listed, nor did I receive any notification about it.

As a customer, I am extremely disappointed and frustrated by this situation. Not only was the package not delivered, but there also doesn't seem to be any record of it even being sent. I had high hopes for Shapellx, and yet they failed to meet my expectations in terms of delivering a promised product.

At this point, I would like to request a refund for my purchase, as I have not received the product I ordered. I hope that Shapellx can rectify this issue promptly and efficiently, providing me with the refund I am due for the undelivered item. As a loyal customer, I remain hopeful that Shapellx can regain my trust and confidence with future business transactions.

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Shapellx Shapellx Review: Quality Shapewear with Customer Service Complications

with the customer service experience from Shapellx.

That being said, I do love the product itself. The quality of the shapewear is amazing and has exceeded my expectations. The pieces are comfortable, durable, and provide the perfect amount of support. I especially love how they enhance my curves and create a smooth silhouette under my clothes.

Despite the issues I had with customer service, I do appreciate that they eventually responded to my inquiries and provided me with a return label. It would have been nice to have a faster turnaround time, but at least they did resolve the issue.

In the future, I will definitely make sure to double check my sizing before purchasing anything from Shapellx to avoid any further complications. All in all, while there were some hiccups in my experience with Shapellx, I still highly recommend their products due to their quality and effectiveness.

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Shapellx Shapellx Review: Incomplete Order & Sizing Issue - Will They Make It Right?

ere's nothing more frustrating than receiving an incomplete order, especially when you've paid in full. Unfortunately, this was my experience with Shapellx. My recent order on their website was not fulfilled as I only received one item out of the two that I purchased. After reaching out to their customer service team via email, I was disappointed to learn that they would not be reimbursing me for the item that did not ship.

To make matters worse, the item I did receive was a little too small for me, despite ordering my usual size. However, I must say that the quality of the item was impressive, and I loved the way it was made. Due to the sizing issue, I am currently in the process of returning it. I decided to give Shapellx another chance by ordering the same item in a larger size.

However, my hopes of a positive outcome will depend greatly on how Shapellx handles this situation. If they fail to resolve this issue in an intelligent and fair way, it will be a big letdown. After all, it's not the customer's fault if the company fails to fulfill their end of the bargain of sending incomplete orders that were paid for in full. I certainly hope that they will make things right and regain my trust as a customer, but if not, I will be hesitant to ever order from Shapellx again.

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Shapellx Disappointing Experience with Shapellx: Poor Quality & Missing Order

Hello there! I wanted to share my experience with Shapellx (shapellx.com), an online retailer specializing in body shapers and other forms of shapewear. Unfortunately, my experience has been less-than-stellar.

I recently placed an order with Shapellx and received a confirmation stating that my package had been delivered to my home on November 1st at 11 a.m. However, I have yet to receive my order and am starting to grow concerned.

I reached out to Shapellx via phone and left a message requesting that someone from the company give me a call back at their earliest convenience. I am hoping to get some answers regarding the whereabouts of my package, as I do not want to be charged for merchandise that I never received.

In addition to this issue, I should also note that I found the shapewear I received to be of poor quality. The material was scratchy and uncomfortable against my skin, and the overall construction of the garment left a lot to be desired.

Overall, my experience with Shapellx has been disappointing. I am hopeful that the company will be able to resolve my current issue and provide me with a positive outcome, but at this point, I am hesitant to place any future orders with them.

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Shapellx Shapellx Review: Delays and Communication Issues Hindered My Experience

My experience purchasing from Shapellx wasn't exactly a smooth one. Granted, I understand that mail delivery can be slow, but it took several weeks for my order to arrive, and that's when the hiccups began. I tried to communicate with them via email, but it took me three attempts to finally receive a response. Nonetheless, I was understanding and waited patiently for several more weeks, hoping that my order would eventually make its way to me.

However, as time went by, I couldn't help but feel frustrated and concerned about the status of my purchase. When I contacted them again, they did offer a 20 dollar discount to apologize for the delay. While I appreciated the gesture, I was more interested in knowing what was happening with my order.

To my dismay, I learned that they needed more time to make my product. Keep in mind that the order consisted of three items, with a total cost of approximately $250. I was still hopeful and patient, eagerly waiting for my much-anticipated purchase to arrive.

Unfortunately, after several more weeks of waiting, I felt that enough was enough. That's when I decided to cancel my order. While I cannot fault Shapellx for wanting to deliver a high-quality product, I cannot help but feel that the delays were a bit much. Personally, I would have preferred them to be more transparent about the timeline for their creations, so that I would have had a better idea of what to expect.

In conclusion, my experience with Shapellx would have been more positive had there been better communication and more realistic timelines. Nonetheless, I do appreciate the discount they offered and hope that future customers will have better luck than I did.

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Shapellx Disappointed with Shapellx Customer Service: Need Help with Exchange Process

As a first time customer of Shapellx, I recently made a purchase from shapellx.com and was pleasantly surprised by the quality of the item I received. However, the item was too small for me and I was disappointed to find out that I needed to exchange it for a larger size.

Despite my efforts to contact customer service multiple times, I was unable to get through to them either by email or phone. I tried calling the phone number provided on their website, but it turned out to be a nonworking number. As a result, I was unable to get the information I needed to proceed with the exchange process.

I am hoping to exchange the item I ordered for an extra large size since the large size was too small for me. In order to do that, I need to know which address to send the item back to. My order number is SYSX353009.

As a first time customer, I am disappointed by my experience with customer service and I hope that Shapellx can provide me with the necessary information soon so that I can complete the exchange process and be fully satisfied with my purchase. If anyone from Shapellx is reading this review, please reach out to me at ***@yahoo.com as soon as possible. Thank you.

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Shapellx Shapellx Review: Quality Shapewear & Excellent Service at Affordable Prices

and that it fits comfortably as I expect. Despite my past negative experience, I decided to give Shapellx another chance because of their extensive range of shapewear products offered, and their affordable prices.

When I initially placed my order, I was a bit hesitant as I remembered my previous frustrating experience. But to my surprise, my delivery arrived on time and all of my items were in perfect condition. Everything fit me as it should, and I noticed a significant difference in how I looked and felt, as the shapewear helped to smooth out my figure and enhance my curves.

Aside from their quality products and reasonable pricing, I also appreciate Shapellx's excellent customer service. They promptly responded to my inquiry about my lost package last time and even made it right by offering me store credit for my next purchase.

Moreover, their website is very user-friendly and it was easy for me to navigate and find what I needed. They also have frequent sales and promotions, which is a plus for me as a budget-conscious shopper.

All in all, my recent shopping experience with Shapellx has restored my faith in their company. I'm glad I took the risk to try them again because I'm happy with what I got. I have already recommended Shapellx to my friends and family and will continue to shop from them in the future.

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Shapellx Shapellx Review: Plus Size Shapewear for Women of All Shapes and Sizes

As a plus-sized woman, I have always struggled to find comfortable and effective shapewear that can cater to my body type. Recently, I stumbled across Shapellx, a brand that specializes in diverse range of shapewear for women. Excited to try it out, I purchased the PLUS size sweat wrap from the website.

However, due to my larger lower half, the wrap did not fit me perfectly as I had hoped. I realized that I should have bought the Tummy Shaper as well, and promptly placed an order for it. The materials of the wrap were strong and the wrap stayed in place well.

Yet, because my lower half is bigger than my top, I needed something to help lift the bottom up. I have decided to conduct a comparison between the two products to see which would work best or together to achieve my desired shape. I am optimistic that the Tummy Shaper will be able to do the job, and if so, I plan to return the one that did not work for me or exchange it for another product that better matches my needs.

Overall, I must say that I appreciate the level of support and service I have received from Shapellx. They appear very responsive and committed to ensuring that their customers are satisfied. For any women out there seeking quality shapewear that can fit different sizes and shapes, I highly recommend checking out Shapellx.com.

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Shapellx Disappointing Customer Service and Sizing: My Experience with Shapellx

Initially, I was hesitant to purchase from Shapellx due to the limited information available on their website and some lackluster customer service experiences. However, I decided to take a chance and order one item to test it out. Unfortunately, my concerns were not assuaged.

My interactions with customer service were disappointing as they felt robotic and lacked the personal touch that I was hoping for. Additionally, I found it frustrating that my questions were not adequately answered through the chat function.

When it came to the actual product, I utilized the size chart and purchased two sizes to ensure a good fit. However, even the larger size proved to be too small and I opted to return the item. The return process was also a hassle as I was responsible for the shipping costs and was discouraged from returning the item by the company.

While I did receive confirmation that my return had been received by the company, I have not heard any updates since that time. It's important for a company to not only provide quality products but also to prioritize customer satisfaction and communication. That being said, I will not be ordering from Shapellx in the future.

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Cyvonne Clemens
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Jun 25, 2023 9:58 pm EDT
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Order SYSX-677044

I ordered since October 2022 and haven't gotten my order of $310.95. I have paid the order in full and still no order. I can't get the company by phone , chat or email. I can be contacted via email cyvonne81@gmail.com

I forgot my username ans password and was just able to login. It's said delivered but I didn't get the order.

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Overview of Shapellx complaint handling

Shapellx reviews first appeared on Complaints Board on Mar 16, 2023. The latest review New User, Products was posted on Mar 22, 2024. Shapellx has an average consumer rating of 1 stars from 24 reviews. Shapellx has resolved 0 complaints.
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Shapellx Category
Shapellx is ranked 8 among 28 companies in the Undergarments category

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