Menu
Write a review
File a complaint
Victoria's Secret

Victoria's Secret review: not receiving my complete order ( 3 comments)

J
Author of the review
12:16 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

I placed an order and nothing came so I had to call to have my order replaced then I noticed it wasn't my complete order I'm still missing a body spray. This is the 2nd time I've gone through this already and each time they are out of stock of some of my items. And also when I placed my orders they were all over $40 and I never got my $20 rewards with all I've spent I should have received $80 in rewards.I just feel like im always missing something and I love Victoria's secret I would hate to have to cancel my card over something that can be fixed. You can look back on my history I've place many ordered during the rewards promo I feel I deserve to get my rewards cards. I also went into one of your stores and I spent over $100 the promo at that time was spend $85 get a free tote. I didn't have my card so I asked the cashier to please look up my account and she refused she said I had to have it with me but I know that was in fact not true I've shopped before and they were able to look it up for me. So I paid cash and didn't receive my bag. To me it was just all around horrible experiences.

Update by Jessie jay
Dec 26, 2017 12:27 pm UTC

Heres the social so you can look up the account [protected]

Update by Jessie jay
Dec 26, 2017 8:53 pm UTC

I need my social taken down

Resolved

They didn't do anything

3 comments
Add a comment
S
S
Shaun R.
Boise, US
Send a message
Dec 26, 2017 3:37 pm UTC

You posted your SSN along with your name?

S
S
Sulphur7
Manassas, US
Send a message
Dec 26, 2017 5:19 pm UTC
Replying to comment of Shaun R.

WTF? She sure did. How do people not realize this is a public website? I hope she sees this and takes it down.

J
Author of the review
J
Jessie jay
Hemet, US
Send a message
Dec 26, 2017 8:38 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more
Replying to comment of Shaun R.

I just realized that do you know how I can remove it

S
S
Shaun R.
Boise, US
Send a message
Dec 27, 2017 12:15 am UTC
Replying to comment of Jessie jay

There's no way that I actually know of. Unfortunately, it's already been compromised.

With respect, the concern you should have now has nothing to do with Victoria's Secret. I'd just about guarantee you're going to have a great deal of people using your identity; ruining your credit and frankly running up all kinds of debt you could ultimately be held accountable for.

I'd subscribe to a service like LifeLock to protect your identity for the next few years. It's going to cost something, but the alternative is worse. Sincerely, EVEN THOUGH IT MAY SEEM KIND OF EXPENSIVE, HAVING YOUR NAME AND SSN OUT THERE GUARANTEES THEFT.

More Victoria's Secret reviews & complaints

Victoria's Secret - return policy with receipt 25
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Victoria's Secret - maybe their bras need warranties. 8
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Victoria's Secret - selling polyester as silk! 15
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Victoria's Secret - bad experience 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
View all Victoria's Secret reviews and complaints
  1. Victoria's Secret Contacts

  2. Victoria's Secret phone numbers
    Click up if you have successfully reached Victoria's Secret by calling +1 (800) 411-5116 phone number 0 0 users reported that they have successfully reached Victoria's Secret by calling +1 (800) 411-5116 phone number Click down if you have unsuccessfully reached Victoria's Secret by calling +1 (800) 411-5116 phone number 0 0 users reported that they have UNsuccessfully reached Victoria's Secret by calling +1 (800) 411-5116 phone number
    Customer Service
    Click up if you have successfully reached Victoria's Secret by calling +1 (800) 695-9478 phone number 0 0 users reported that they have successfully reached Victoria's Secret by calling +1 (800) 695-9478 phone number Click down if you have unsuccessfully reached Victoria's Secret by calling +1 (800) 695-9478 phone number 0 0 users reported that they have UNsuccessfully reached Victoria's Secret by calling +1 (800) 695-9478 phone number
    The Angel Card
  3. Victoria's Secret emails
  4. Victoria's Secret address
    4 Limited Pkwy, Reynoldsburg, Ohio, 43068, United States
  5. Victoria's Secret social media
  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 19, 2026
  7. View all Victoria's Secret contacts
Victoria's Secret Category
Victoria's Secret is ranked 1 among 18 companies in the Undergarments category