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Verizon

Verizon review: Unable to disconnect service (blatant dishonesty)

L
Author of the review
3:16 pm EST
Verified customer The reviewer confirmed their account using Google. Learn more
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This review was chosen algorithmically as the most valued customer feedback.

I am unable to disconnect my service.

I visited my local Verizon store in late September and they immediately referred me to another "Regional" store who told me that they don't do that anymore. Then they referred me to a 1-800 number. I called on three occasions on three separate days. Every time I called they were not able to help as their "network" was down.

I logged in online and payed my final bill and opted to disconnect my service.

I am continuing to get Verizon bills today. Verizon is THE most dishonest company I have ever dealt with.

Stay far away.

Claimed loss: Almost $1000 and counting.

Desired outcome: Disconnect my service.

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Verizon is ranked 6 among 307 companies in the Telecommunications category
#04 AT&T AT&T #05 T-Mobile USA T-Mobile USA #06 Verizon Verizon #07 RingCentral RingCentral #08 Cable ONE Cable ONE

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