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I received a Vanilla Gift Card for 50.00 for Christmas 2020. I attempted to activate and use the card on Nov 17, 2021 almost a year later. I logged on to activate, and was given a balance of 2.00. The card was in my possession and had never been removed from the secured package. Further checking showed that on Nov 2, 2021 the card number was presented to Garges K. Hana (unknown to me) for 2.67 and on that same date to WalMart Supercenter for 85 cents. Finally, on Nov 3, 2021 to JNIK INC. #14 Long Beach for the amount of 44.48. I immediately contacted the Vanilla and was told I needed to complete the Fraud Documents and return them to Vanilla Visit Customer Service Fraud. I did that on Nov 18, 2021. I have called the number given on 3 occasions and there is a wait time to speak with a Representative in the excess of an hour. I have not been able to get the status of this investigation. Being in Law Enforcement, this appears to be someone working inside of the Vanilla Company. All I want is for my 50.00 to be restored to me. Vanilla Visa may have a good reputation but it sure does not seems that way to me. You can never get through on the phone and there is no links in the email to ask about the status of Fraud investigations. The governing authorities should investigate the practices of this company. Please help me get what is rightfully mine and was possibly taken by one of the employees through a scam. This is the Fraud ID #[protected] and card number [protected]
Desired outcome: Return the 50.00
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I absolutely agree with you that someone on the inside is using money off of our cards. I have one and went to use it today, any it would not go through. I looked to see what the deal was, and there is a pending Google play charge for $10 and a charge for $28 to some PayPal account with a weird name. I actually don't even think it is one or a few people on the inside. For some reason, I believe it is visa as a company.
I received a Vanilla Gift Card for 50.00 for Christmas 2020. I attempted to activate and use the card on may 29th 2022. logged on to activate and have 50.00 on the card and went to bass pro website to order the shoes but it wont get thur for a reason then decide to check the balance again and it charged whole 50.00 to figraiff.shop.
I immediately contacted the Vanilla and was told that I needed to call that company which i have no idea whats that.. i went to check that website it was related to outdoor stuff store and called the number.. it was ringing all day and i didnt get chance to talk to them to get refunded.. i am assumed its scam.. and representative from vanilla giftcard told me that they cant do anything about it bz i have no balance on it.. i even called them before it showed pending and they still cant do anything about it. they should have cancel the order or something..
I bought a 100 dollar card from walgreens. less than 8 hours the money was used on a fake website without my knowledge. I reported it to walgreens who still sell the cards but they would not help. The cards are a fraud dont buy them
I got a $100 gift card and spent $5 dollars on Clash Royale then later when I went to use it said that 95 went to snailtrail.net. I don't even know what that is.
I had $18.00 in fraudulent charges on my vanilla gift card! all to a gum.co/*Joshua Higg and one to PayPal. What a rip off. Called customer care and they cut you off. Never again!
Paypal is famous for scams and identity theft. Say away!
Scam scam scam stay away from vanilla gift cards
You got that right. EVERYONE needs to call Visa and Mastercard. FLOOD THEM WITH COMPLAINTS!
Received a $25 Visa Gift Card and never used it. I noticed that the expiration date was coming up so I took it Christmas shopping with me and it didn't work at two
different retail shops. I called to get a replacement card and explained my situation. I was asked for the security code and then told I needed to be transferred. After being transferred, I was told it only had $8.91 on the original card. (Hmmmm, they asked for the security code over the phone). I told the new person that I hadn't ever used that card and they told me they couldn't see any prior money transactions, it only had a $8.91 balance. I then indicated to him that I want a replacement card, even at the $8.91 charge, which he agreed to set up. I have received this card and as of right now, it won't let me register this card. I am under the suspicion that this card has NO money on it! What a scam! If I call during business hours tomorrow I will call again. If the above changes, I will advise. I haven't ever had problems with gift card before now.!
Mine expired in 2030?