Vanilla Gift Cards – Funds disappeared by unauthorized charge

My son gave me the $100 Vanilla gift card in May for my birthday. I activated the card a few days later & confirmed the $100 balance. However, I waited a few days and then attempted to use the card on June 5 and was told by merchant that the card was only valid For $.09 CENTS. Returned home, called Vanilla & was informed that right after the activation, someone placed an order to ALIBABA at 1:02 am & used $99.01! It was Not Me, considering. i’m well over 80++ years young….I complained; the case #[protected]. Yesterday, I received Vanilla’s replacement card in the unacceptable amount of $.09 Cents. Obviously your Company must have an issue with one of its contactors because whoever has access to the credit cards before they are packaged, etc, & has access to the number, is able to access & make purchases as soon as actual Purchaser Activates the card. The actual recipient of the Vanilla card is Never able to utilize the gift. Will Never use or recommend Vanilla Gift cards.