The Web Founders’s earns a 1.0-star rating from 1 reviews and 0 complaints, showing that the majority of clients are dissatisfied with web development services.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
Scam Alert!!
My company, Bio Hazard Plus Crime Scene Clean Up, LLC hired The Web Founders to take over and build up my existing website. It was a Wordpress site, so they reconstructed it to a PHP website. I was charged $2500 for the initial services. After the initial move over to PHP site, they added a bunch of features to the site. There was a discrepancy with another company in which the design looked very similar, so they had to change the design on the website and charged me another $1,000. As time progressed, they suggested other services and charged me $1,000 each time. They never gave a solid timeframe in which they would have my site up and running. They promised to complete all work within 60 days. Each time I asked for an update, they had not made the changes that I requested. That 60 days turned into almost two years. I was referred to multiple people in the company to address the issues that I had, to no avail. Each person would refer me to another person, and we went back and forth. Nigel Williams would indicate that Jason Brown was in charge of the project. Jason Brown would turn around and say Nigel was in charge. Jay Singh was also involved and passed the buck back and forth between him and Jason Brown. When I asked who was the owner of the company because I was tired of getting the run around, they would not respond. We had several zoom meetings to discuss the updates that I needed for the site, and the team indicated they recorded each session and took notes; however, whenever I asked for proof of the changes or updates, they could not provide any. Instead, they continued to ignore the issues I brought to them, and continuously delayed the website updates. They would make minor updates, just enough to say they did some work; however, they never fulfilled their contractual obligation. After almost two years of going back and forth with this company, I requested a refund of $2500 for the work still not done that I contracted them to do. Initially, they refused to give me a refund, citing they had done the work. When I proved to them, they had not done the work, they agreed to issue the refund. However, they insisted on not providing me with a refund immediately and requested that I wait two weeks before they would refund me. When I contested to the two-week timeline for the refund, they then agreed to have the refund deposited into my account by August 1, 2023. In addition to the refund, I requested that they release my website back to me so that I could find another dedicated server provider. They indicated they could not move data off their site because it was in the test site. So, I hired GoDaddy to be new dedicated server. I provided The Web Founders with the new dedicated server information and granted access to Nigel Williams so that he could move off their server onto GoDaddy server. When I checked to see if any work had been done, I discovered that they had not made the updates that they agreed to make.
Recommendation: They're Scammers!
Is The Web Founders Legit?
The Web Founders earns a trustworthiness rating of 68%
Generally safe, but check closely before sharing details.
The age of The Web Founders's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Thewebfounders.co.uk has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Thewebfounders.co.uk has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
-
The Web Founders Contacts
-
The Web Founders phone numbers+1 (212) 685-3149+1 (212) 685-3149Click up if you have successfully reached The Web Founders by calling +1 (212) 685-3149 phone number 0 0 users reported that they have successfully reached The Web Founders by calling +1 (212) 685-3149 phone number Click down if you have unsuccessfully reached The Web Founders by calling +1 (212) 685-3149 phone number 0 0 users reported that they have UNsuccessfully reached The Web Founders by calling +1 (212) 685-3149 phone number
-
The Web Founders emailsinfo@thewebfounders.co.uk81%Confidence score: 81%Supportquery@thewebfounders.co.uk76%Confidence score: 76%project@thewebfounders.co.uk75%Confidence score: 75%Communication
-
The Web Founders social media
-
Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 30, 2025





Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
We have received your comment. Thank you!