United States Postal Service [USPS] review: passport renewal process

Call called to make an appointment at the USPS at 10431 Motor CIty Dr. Bethesda MD 20817. I asked what forms I needed, if a picture can be taken on site for + $3, and if a credit card can be used. I arrived on time at 10:45 AM 2/8/2016. The form was correct, but they didn't have film from the camera, and they only took checks.

The agent sent me to a store close by that took passport pictures for $12 in contrast to the $3 I was offered over the phone. In addition, the owner of the store told me that the USPS did not have film for 3 years. Since I didn't have cash or a check with me, I had to go back home, write a check and mail it off to Passport Processing for the renewal.

I can't believe that the USPS has been out of film for 3 years?

Regards

William C Eckelman
7710 Woodmont AVe
Apt 1109
Bethesda MD 20814
[protected]
[protected]@gmail.com