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CB Auto Parts and Repair Stores US Auto Sales The warranty I paid for in my loan at US Auto Sales the warranty company never got my money
US Auto Sales

US Auto Sales review: The warranty I paid for in my loan at US Auto Sales the warranty company never got my money ( 1 comment)

J
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12:12 am EDT
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I purchased my car back in March. I financed a two-year warranty into my loan for $3600.. I had made maybe 23 payments on the car, and I was told that all US auto sales suddenly and abruptly went out of business. All the Loan’s are being handled by Westlake financial.. I talked to Westlake financial they said that they are not honoring the warranty, so I’m confused if they took over my Loan, my Loan has my warranty in it. I spoke to the warranty company. I emailed them back-and-forth several times and the warranty company never got my $3600 from US auto sales. So with no way to get a hold of US auto sales am I out $3600.? I am sure there are quite a lot of other people in the same predicament that I am in. I either want my $3600 refunded to me or I would like that money given to D 0WC which is my warranty company like I said, I am paying for that warranty every single month in my payment.

Desired outcome: My desired outcome is I would like to have the two-year warranty . The $3600 was already factored into my loan unless US auto stole my money. I have a 2016 jeep patriot. Email is [protected]@gmail.com

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Treajvfreq Thompson
Jacksonville, US
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Jun 28, 2023 12:17 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I’m in the same situation. I came here for answers as well. It’s unreal that we are still having to pay for repairs that we already paid for

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