Urban Outfitters — several issues with them in past but this was major
They unlawfully deducted money from my checking acct. they had a glitch on cyber Monday and told me the order got cancelled or never went fully through of which a month in a half later it went through and I had over 160$ Unexpectedly taken out of my checking through PayPal. Now that was wrong and I could have bounced checks etc. but was even more wrong was customer service was difficult to deal with had to
Make several calls taking a lot of time and still never got things taken care of. Had to contact PayPal supervisor over disputes to get help.
Also had an incident where we ordered a king duvet and paid for a king upon receiving the duvet received a queen size they did give us the difference of our money back
They are not a trustworthy company and after reading reviews I am concerned as to their motives?