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Unlimited Vacation Club  -  Need an extension on my expiring travel plan.

W
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I purchased a one-year plan on April 9, 2020. The plan included a four-day vacation with a car rental and a three-night carnival cruise. Due to the Worldwide pandemic coupled with us being senior citizens we had to wait for the pandemic to subside.

I've called the toll-free number ([protected]) several times and explained my situation, but they kept advising me to call back as the pandemic should subside. Several days ago, I again called and again attempted to get an extension due the inability to travel because of the pandemic.

At that time, I was advised that they only booked vacations and had no authority to extend the travel plan. My plan expires on April 9, 2022, and I am requesting an extension. This pandemic has created unprecedented problems for travelers and the travel industry. I am again requesting an extension on my vacation plan.

My membership number is, UG1-[protected]. My coupon number is, 2217215.

Thank you,

Mr. Walter Graham

[protected]

[protected]@verizon.net

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