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United Parcel Service of America [UPS]damaged merchandise in shipping

1
D Jul 02, 2019

I shipped some items to my daughter that were fragile. I asked at the Store in Zachary that they pack them in the styrofoam penuts. I was informed that they did not use those anymore because they made too much of a mess. The end result was that some of the dishes that I was shipping got broken in shipment. I filed a claim online and was contacted and informed that the Zachary store would have a resolution for me on 07/01/2019. I called this morning to inquire due to the fact that I had not heard anything yesterday and was met with very negative attitudes. I was told be the Zachary Store manager that they would send out an insurance inspector to check the packaging. Needless to say I am not at all please with this service. On average I have spent over three thousand dollars a year shipping packages and materials from this store. I can assure you that after this experience I will not continue to utilize this facility.

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