UMW Toyota Motor Sdn Bhdpoor technical service at umw toyota kuching

J Jul 12, 2019
This review was posted by
a verified customer
Verified customer

Car Owner: GVE Metal Sdn Bhd
Car Plate: QTP 7288
Chassis No: PN1DB8FS400110035
Engine No.: 2GDC049274
Model: Toyota Fortuner 2.4 AT 4x4

Problem Faced:
This car brake system is jamming this morning after I left it at home for 2 days. I informed my Toyota salesman, Mr Allen Lim and he had arranged the towing service to tow my car to UMW Toyota at Jalan Pending, Kuching. After 2 hours, I received the call from UMW Toyota Service Centre @ Kuching said that my car's brake rotor is dirty and that's the reason why my brake system is jammed. Obviously, this answer is unacceptable for me. I only drive my car on bitumen road. If the brake rotor dirty will affect the brake system then how about those car users who using their cars for off road? What if I'm driving on the road and suddenly my brake jam again? Toyota Service Centre should really look into this case. Thank you.

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions


    Unhappy consumers gather online at and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.