uksoccershop.comreturns

L
This review was posted by
a verified customer
Verified customer

I ordered a football top for my son which was the wrong size.
I returned it after 4 days clearly within uksoccershops 14 day quibble free return policy.
It was sent recorded delivery not special as the value was less than £100.
Here we are now nearly a month down the line and uksoccershop are claiming they have not received the returned item and will not budge.
Biju Peter and his superior Simon Pretswell refuse to take any action and I am subsequently £60 out of pocket not including p&p and return p&p, and my son is minus a birthday present. There is nothing ii can do but to accept defeat, it easier getting blood out of a stone than getting a refund/ replacement - avoid at all cost.

Responses

  • Mo
    Mougar Apr 30, 2015
    This comment was posted by
    a verified customer
    Verified customer

    They are disgusting. They do the same to all customers. It is just another unethical SCAM company.

    0 Votes
  • Ma
    MarijanaB Apr 06, 2013
    This comment was posted by
    a verified customer
    Verified customer

    I ordered 3 items: 1was OK, 1 was wrong and 1 was missing. I sent many emails and received only few (very arrogant). They offered me a refund and after 7 months I am still waiting. Very bad Customer Service and very bad business

    0 Votes
  • Za
    Zalez Jan 31, 2012
    This comment was posted by
    a verified customer
    Verified customer

    I have ordered a david de gea shirt 40 days ago and it is still not delivered. I have tried to contact them several times but with no luck.

    0 Votes
  • To
    Toglione Aug 31, 2011
    This comment was posted by
    a verified customer
    Verified customer

    No goods no refund received. Stay away from this "company" or you will loose your money and your time in email.

    0 Votes

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