The complaint has been investigated and
resolved to the customer's satisfactionResolved TXU Energy — RIP OFF !!!! SCAM BILLING!
resolved to the customer's satisfaction
Okay this is my story with this messed up company.
They think they can just cheat people out of there hard earned money like it's nothing.
I have been paying almost the same amount for over 6 months and it's never went higher then
200.00. It's always around 147.00 exactly. They send me 1 statement each month so in october
they sent me 2 statements. saying that i owned them an extra 100.00 for only 7 days. i called them
5 different times and spoke to different representatives each time, they blamed the charges on hurricane ike
saying it was an estimated bill the first time and added on what was so said m left. this is so ridiculous.
I am closing my account with them and switching. with this rough economy going on, you would think
they could help you out but all i have to say for this company is that it's a CHEAT. They need to understand people's
problems and work with us, but they seriously don't. It's sad.
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