After 10 phone calls to activate, it was impossible to speak with anyone to activate, get a phone number. The phone system tries to manipulate customer into paying for another sim card even though it was purchased with phone. Hours wasted on a real land line phone to try to activate tracfone. Go back to the old way of using a landline with simplicity and ease of payment. Impossible to use tracfone! The phone activation center’s endless messages makes it clear that they want to frustrate consumers. Stuck using phone only for emergency calls.
Recommendation: RETURN TO USING A SIMPLE, FAST, EASY TO PAY LANDLINE PHONE