TracFone Wirelessloss of minutes when transferring phone numbers

T Dec 27, 2018
This review was posted by
a verified customer
Verified customer
Review updated:

I transferred a phone number away from TracFone to Verizon but wanted to keep on TracFone active. I was told that I needed a new SIM card and I would retain my minutes and service time. When I reactivated my TracFone with the new SIM card they removed all of my minutes that I have already purchased 2, 225. What a scam!
I called several times and they would not do anything for me. I have been a customer for about 10 years.

Responses

  • Ma
    Marcia Monroe Apr 15, 2019
    This comment was posted by
    a verified customer
    Verified customer

    Didn't need a new sim card.

    0 Votes

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