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CB Telecommunications TracFone Wireless Avoid! Terrible to useless customer service
TracFone Wireless

TracFone Wireless review: Avoid! Terrible to useless customer service

D
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7:28 am EDT
Verified customer This review was posted by a verified customer. Learn more
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Switched from a credible service provider to save on monthly expensive.
Paid $200.00 for less then 9 days on service. Spend Hours attempting to resolve
Problems. Website useless, when trying to perform any edit directs you to their customer service number. Customer service useless, first comes up with a Virtual assistance, again useless. When finally spoke with a person, again useless. Was put in a endless loop of we need a verification code via email that only arrives after 10 minutes and has expired. This goes on until the customer is so frustrated they give up.
Even went to local service center listed on the website, they knew nothing about being a TracFone service center. Zero.
Spend hours in this endless loop of frustration, and when back to the a credible service provider, they to experienced TracFone customer service and gave up.
Lost my existing phone number of many years, had to get a new number to resolve.
It’s a scam, avoid, we are disputing the credit card charges, and contemplating legal action..

Recommendation: Avoid, possible scam..

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  1. TracFone Wireless Contacts

  2. TracFone Wireless phone numbers
    +1 (800) 867-7183
    +1 (800) 867-7183
    Click up if you have successfully reached TracFone Wireless by calling +1 (800) 867-7183 phone number 0 0 users reported that they have successfully reached TracFone Wireless by calling +1 (800) 867-7183 phone number Click down if you have unsuccessfully reached TracFone Wireless by calling +1 (800) 867-7183 phone number 0 0 users reported that they have UNsuccessfully reached TracFone Wireless by calling +1 (800) 867-7183 phone number
    +1 (305) 640-2000
    +1 (305) 640-2000
    Click up if you have successfully reached TracFone Wireless by calling +1 (305) 640-2000 phone number 0 0 users reported that they have successfully reached TracFone Wireless by calling +1 (305) 640-2000 phone number Click down if you have unsuccessfully reached TracFone Wireless by calling +1 (305) 640-2000 phone number 0 0 users reported that they have UNsuccessfully reached TracFone Wireless by calling +1 (305) 640-2000 phone number
  3. TracFone Wireless emails
  4. TracFone Wireless address
    9700 NW 112th Ave., Miami, Florida, 33178, United States
  5. TracFone Wireless social media
  6. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 03, 2025
  7. View all TracFone Wireless contacts
TracFone Wireless Category
TracFone Wireless is ranked 39 among 345 companies in the Telecommunications category