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TracFonephone will not work

1
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had an old trac ph-when I renewed service it did not work
spent 3 hours on phone trying to correct problem-no luck
bought a new one pd 81.00 plus renew service at 107.00
new phone never worked-no signal-spent over one week 8 hours trying to get it to work
I gave up went to another carrier and am trying to get my money back
they keep charging my credit card
I will not call them again-

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