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T.J. Maxx review: service

Nad Ferrer Ladue of Sunnyvale, US

Jan 15, 2019 3:52 pm UTC

Hi,

I bought a plate from the back section of the store which are mostly broken or have scratches. This plate apparently had some scratches but I didn't study it. I bought it cause it was only $5.99 and I was just putting my candles. When I got home, I tried my candles and it didn't fit so 2 days after I returned it. The manager of TJ Maxx Santa Clara and the cashier refused to accept my return. They said it was old and used. They didn't even look at my receipt which was only 2 days old. This manager has this kind of attitude. She makes customers feel that they are not trustworthy, they are cheaters or scammers of whatever. TJ Maxx is a great company but you should hire people who knows how to deal with customers respectfully. She needs to be fired.

Btw, my complaint is against a lady manager. She is wearing glasses and seems to always look at customers with suspicion. The casher is also a lady cashier, Indian. She was on No. 6 booth when I came in at Jan. 15, 2019 at around 1.50 pm.

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T.J. Maxx Contacts

T.J. Maxx phone numbers

+1 (508) 390-1000

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+1 (800) 926-6299

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Customer Service

+44 192 347 3561

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United Kingdom

+61 130 076 8913

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Australia

+43 19 287 669

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Austria

+49 21 188 223 267

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Germany

+353 12 476 126

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Ireland

+31 107 114 866

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Netherlands

+48 225 510 727

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Poland

+1 (833) 888-0776

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T.J. Maxx emails

customerservice@tjx.com

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Confidence score: 100%

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T.J. Maxx address

770 Cochituate Road, Framingham, New York, 01701, United States

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