CB Department Stores T.J. Maxx Complaints #222-241

T.J. Maxx review: fitting room customer service

DIDI75 of Miami, US

Apr 09, 2019 11:45 pm UTC

Good evening,
Most likely this complaint will be lost in the hundreds of complaints listed in this site.
Regardless, I need to voice my opinion due to a situation that happened today at this store. The lady that was attending fitting room area at around 4:20 pm on 4/9/19 was coarse and condescending to my child. He is ten years of age but is big for his age; also he has a disability. Even though she could not see a physical disability, doesn't mean that she has the right to make an opinion about him. People should be more sensitive and receive more training. My son could not go into the fitting room alone for the reasons stated above. I told her I wanted to go with him into the ladies fitting room and she automatically said that he was a "big boy, that he could go on his own." I do not have to explain anybody as to why I wanted to go in with him. She said no, not the ladies that he needed to go the men's room and that I could go in there with him, She argued that he was too big to go into the ladies and it was disrespectful. So, what about me walking into the men's fitting room. I really would not have any issues with her, but she was condescending and arrogant.
Like I said, not all disabilities are physical, and she should not make comments as to who and when people can go into a fitting room. What if it was a daughter with a father? I wonder.
Thank you I look forward to hearing from you.

0 comments

Add a comment

T.J. Maxx - store policies 31

Resolved

T.J. Maxx - bad employer 15

Resolved

T.J. Maxx - lied about return policy 11

Resolved

T.J. Maxx - declined checks 16

T.J. Maxx - stealing 21

Resolved

T.J. Maxx - Merchandise return

T.J. Maxx - customer service

T.J. Maxx - online shopping 1

T.J. Maxx - I am complaining about clearance price item

T.J. Maxx - shady practices-poor customer service

Resolved

View all T.J. Maxx reviews and complaints

T.J. Maxx Contacts

T.J. Maxx phone numbers

+1 (508) 390-1000

Click up if you have successfully reached T.J. Maxx by calling +1 (508) 390-1000 phone number 0 0 users reported that they have successfully reached T.J. Maxx by calling +1 (508) 390-1000 phone number Click down if you have unsuccessfully reached T.J. Maxx by calling +1 (508) 390-1000 phone number 0 0 users reported that they have UNsuccessfully reached T.J. Maxx by calling +1 (508) 390-1000 phone number

+1 (800) 926-6299

Click up if you have successfully reached T.J. Maxx by calling +1 (800) 926-6299 phone number 0 0 users reported that they have successfully reached T.J. Maxx by calling +1 (800) 926-6299 phone number Click down if you have unsuccessfully reached T.J. Maxx by calling +1 (800) 926-6299 phone number 0 0 users reported that they have UNsuccessfully reached T.J. Maxx by calling +1 (800) 926-6299 phone number

Customer Service

+44 192 347 3561

Click up if you have successfully reached T.J. Maxx by calling +44 192 347 3561 phone number 0 0 users reported that they have successfully reached T.J. Maxx by calling +44 192 347 3561 phone number Click down if you have unsuccessfully reached T.J. Maxx by calling +44 192 347 3561 phone number 1 1 users reported that they have UNsuccessfully reached T.J. Maxx by calling +44 192 347 3561 phone number

United Kingdom

+61 130 076 8913

Click up if you have successfully reached T.J. Maxx by calling +61 130 076 8913 phone number 0 0 users reported that they have successfully reached T.J. Maxx by calling +61 130 076 8913 phone number Click down if you have unsuccessfully reached T.J. Maxx by calling +61 130 076 8913 phone number 0 0 users reported that they have UNsuccessfully reached T.J. Maxx by calling +61 130 076 8913 phone number

Australia

+43 19 287 669

Click up if you have successfully reached T.J. Maxx by calling +43 19 287 669 phone number 1 1 users reported that they have successfully reached T.J. Maxx by calling +43 19 287 669 phone number Click down if you have unsuccessfully reached T.J. Maxx by calling +43 19 287 669 phone number 1 1 users reported that they have UNsuccessfully reached T.J. Maxx by calling +43 19 287 669 phone number

Austria

+49 21 188 223 267

Click up if you have successfully reached T.J. Maxx by calling +49 21 188 223 267 phone number 0 0 users reported that they have successfully reached T.J. Maxx by calling +49 21 188 223 267 phone number Click down if you have unsuccessfully reached T.J. Maxx by calling +49 21 188 223 267 phone number 0 0 users reported that they have UNsuccessfully reached T.J. Maxx by calling +49 21 188 223 267 phone number

Germany

+353 12 476 126

Click up if you have successfully reached T.J. Maxx by calling +353 12 476 126 phone number 0 0 users reported that they have successfully reached T.J. Maxx by calling +353 12 476 126 phone number Click down if you have unsuccessfully reached T.J. Maxx by calling +353 12 476 126 phone number 1 1 users reported that they have UNsuccessfully reached T.J. Maxx by calling +353 12 476 126 phone number

Ireland

+31 107 114 866

Click up if you have successfully reached T.J. Maxx by calling +31 107 114 866 phone number 0 0 users reported that they have successfully reached T.J. Maxx by calling +31 107 114 866 phone number Click down if you have unsuccessfully reached T.J. Maxx by calling +31 107 114 866 phone number 1 1 users reported that they have UNsuccessfully reached T.J. Maxx by calling +31 107 114 866 phone number

Netherlands

+48 225 510 727

Click up if you have successfully reached T.J. Maxx by calling +48 225 510 727 phone number 0 0 users reported that they have successfully reached T.J. Maxx by calling +48 225 510 727 phone number Click down if you have unsuccessfully reached T.J. Maxx by calling +48 225 510 727 phone number 0 0 users reported that they have UNsuccessfully reached T.J. Maxx by calling +48 225 510 727 phone number

Poland

+1 (833) 888-0776

Click up if you have successfully reached T.J. Maxx by calling +1 (833) 888-0776 phone number 0 0 users reported that they have successfully reached T.J. Maxx by calling +1 (833) 888-0776 phone number Click down if you have unsuccessfully reached T.J. Maxx by calling +1 (833) 888-0776 phone number 0 0 users reported that they have UNsuccessfully reached T.J. Maxx by calling +1 (833) 888-0776 phone number

More phone numbers

T.J. Maxx emails

customerservice@tjx.com

100%
Confidence score: 100%

Support

T.J. Maxx address

770 Cochituate Road, Framingham, New York, 01701, United States

T.J. Maxx social media
Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more

Jun 13, 2026
View all T.J. Maxx contacts