On the 4th of December 2019, my wife and I entered into a purchase agreement with Pulte Homes in Las Vegas - the Reverence Community. We entered into the purchase agreement as we had an offer for employment in the area and were going to occupy the home as our principal residence. The purchase agreement is HB00494285. We gave Pulte a check in the amount of $20, 000.00 as an earnest money deposit. We executed this agreement in good faith and began the process of obtaining loan approval via the Pulte Mortgage Company. Being ex-military, it was our intent to finance with a VA loan. The VA requires that the home be your principal residence in order to obtain the VA backed mortgage.
In the last week of December, I was made a counter offer from my existing employer which required us to stay in Texas. We made Pulte Mortgage aware of the new job change and informed them the home in Vegas could not be our principal residence. We did, however, discuss whether or not we could obtain conventional financing if we chose to follow-through. The Loan representative qualified us for the conventional financing without us signing a formal request to do so.
In mid-January, we informed both Pulte Mortgage and the Pulte Sales reps in Las Vegas that we intended to cancel the purchase agreement and requested that our earnest money be refunded. We were told that we had to sign a cancellation in order for the refund to even be considered. The Pulte Sales Representative who we were working with, Kristin Kornieck nor her boss, Bridjette Shelfo would reply to either email or phone calls.
We finally signed the cancellation agreement, believing we had no recourse to secure the return of our earnest money, even though the cancellation stated they would keep our deposit. We should have retained legal representation instead. We will likely do so, absent a refund of our earnest money!
We were only told that since we could qualify for the financing that we had to either purchase the property or lose our deposit. we have all of the email exchanges - too numerous to include here - requesting cancellation and the return of our deposit.
The Sales office allied by saying they had already begun construction on the property, which was a lie, as my daughter lives in the community and could see nothing had begun at the time we had request the cancellation.
We believe that Pulte homes has stolen our deposit based solely on the fact that we could qualify for financing. My employment did not allow us to make a move to Las Vegas and we therefore had no need for a home there. We communicated that to Pulte on numerous occasions.
We believe that Pulte is a horrible company and that the Sales Team in Las Vegas is acting unethically and with malice, retaining our $20, 000.00 deposit, knowing full well that they can resell the lot and probably has already done so. A totally unprofessional team!
How can Pulte keep our money knowing we could not live in Las Vegas!!!
We only want the return of our earnest money - $20, 000.00