Tim Hortons review: service/cleanliness

I was in Store April 1, 2019 approx 4 pm, The service was very very slow, When I mentioned this to them, Was told that their focus was on the Drive-Thru.

Also none of the tables were wiped, they are were dirty, and worst part of it all was that the Ladies Bathroom was absolutely filthy . From the floor up the walls, to the garbage disposal. I must say this is a first time going into a room such as this