CB Fast Food Chains Tim Hortons Complaints #2882-2901

Tim Hortons review: horrible service ( 1 comment)

Bknapperdapper of Lincoln Park, US

Sep 08, 2015 8:48 am UTC

Verified customer

The same Tim Horton's in Riveview, Michigan on Pennslyvania and Fort St has the worst service on a consistent basis. I have been going there for awhile and they always mess up my order or never have the product I'm requesting like Splenda or toasted bagels due to their toaster not working. I mean what company is in the coffee business and does not have Splenda or their ice Capp machine isn't working. They need a serious staff change and it starts from the top down. I keep going back thinking that they just had a bad day but this happens all the time. Sincerely, frustrated customer.

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The Truth You Must Know

Toronto, CA

94 comments

The Truth You Must Know of Toronto, CA

Sep 08, 2015 1:48 pm UTC

"I'm requesting like Splenda or toasted bagels due to their toaster not working"

What does Splenda have to do with a toaster not working?

Tim Hortons - Treatment of employees 61

Resolved

Tim Hortons - Roll up the rim 53

Resolved

Tim Hortons - Unfair labour practices 10

Resolved

Tim Hortons - rude/careless 19

Tim Hortons - Rims already rolled up 22

Resolved

Tim Hortons - lack of customer service

Tim Hortons - dark roast

Tim Hortons - hazelnut flavoring 1

Tim Hortons - employer / franchise owner

Tim Hortons - iced cappuccino

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Tim Hortons Contacts

Tim Hortons phone numbers

+1 (888) 601-1616

Click up if you have successfully reached Tim Hortons by calling +1 (888) 601-1616 phone number 0 0 users reported that they have successfully reached Tim Hortons by calling +1 (888) 601-1616 phone number Click down if you have unsuccessfully reached Tim Hortons by calling +1 (888) 601-1616 phone number 0 0 users reported that they have UNsuccessfully reached Tim Hortons by calling +1 (888) 601-1616 phone number

USA & Canada

+1 (905) 845-6511

Click up if you have successfully reached Tim Hortons by calling +1 (905) 845-6511 phone number 9 9 users reported that they have successfully reached Tim Hortons by calling +1 (905) 845-6511 phone number Click down if you have unsuccessfully reached Tim Hortons by calling +1 (905) 845-6511 phone number 4 4 users reported that they have UNsuccessfully reached Tim Hortons by calling +1 (905) 845-6511 phone number

38%
Confidence score

Head Office

+1 (207) 426-2066

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Tim Hortons emails

info@timhortons.com

100%
Confidence score: 100%

Support

robichaud_michelle@timhortons.com

94%
Confidence score: 94%

communication

morelli_david@timhortons.com

93%
Confidence score: 93%

communication

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Tim Hortons address

874 Sinclair Rd, Oakville, Ontario, L6K2Y1, Canada

Tim Hortons social media
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Jul 23, 2026
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