Thrifty Car Rentalunaccepted tolls and insurances added to my rental

V Oct 28, 2018
This review was posted by
a verified customer
Verified customer

eDreams booking - Ref: [protected] Rental records [protected]
2-14 October 2018. Boston Airport.
I paid before $400 for rent by American debit card. I told to the cashier that I have insurance on our debit card and do not need additional insurance. He told Yes. They took after that another $720!!! - for all possible insurances. They did not get me to see that I was signing. I have called them and they claim that I have signed, but did not give me this signed document. They have wrote that PAI/PEC 90$, Prem Poad Serv 116$, Emer Sickness PrTct 65 $, Toll Charges 120$ were accepted. I was not provided with Plate-Pass, I did not know that I paid Toll Charge, and I paid cash at all toll roads. Concession fee recovery 68 $- in my voucher agreement is stated: local taxes included. I accepted only Additional driver and Fuel purchase. Where is this signed document? I have rights to see it!

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions