CB Casual Dining Cracker Barrel

Cracker Barrel review: Gift card usage issues

Ed Hesson of US

Feb 09, 2026 12:12 pm EST

Featured review

Many attempts to verify the amount on gift card thru the on-line verification with not results and stating error issues. Have attempted thru the chat line to obtain and provided info and picture of card and they also were unable to retrieve the information. This is an ongoing issue for myself as I have had this happen several occasions. I was told to contact another vendor for resolution possibilities. At this point I'm over it!

Recommendation: Just wondering if this is my problem or are other's having the same issue?

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Cracker Barrel Contacts

Cracker Barrel phone numbers

+1 (800) 333-9566

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+1 (615) 443-9266

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Senior Director Corporate Communications

+1 (615) 443-9115

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Media Contact

+1 (615) 443-9589

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Cracker Barrel emails

dmca@crackerbarrel.com

100%
Confidence score: 100%

Support

janella.escobar@crackerbarrel.com

93%
Confidence score: 93%

communication

jeanne.ludington@crackerbarrel.com

93%
Confidence score: 93%

Communication

teresa.miller@crackerbarrel.com

92%
Confidence score: 92%

Communication

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Cracker Barrel address

307 Hartmann Drive, Lebanon, New York, 37087, United States

Cracker Barrel social media
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Feb 17, 2026
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