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CB Casual Dining The Cheesecake Factory Complaints #22-41
The Cheesecake Factory

The Cheesecake Factory review: Food texture and taste

S
Author of the review
1:49 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

Our 29th wed anniversary. we received our order we had a very difficult time biting n chewing the chicken. Abundant amount of rice was so much. it was like the chicken was refried we notified our waiter n he said he would let the cook know. The cook nor the waiter did not come back to apologize or replaced our meals with fresh chicken. t advertise menu pic n the meal we recd looked nothing like it. My husband felt bad that he brought me to a restaurant I didn't enjoy. Thank you so much for your time. ruth gaines 

850 stone # 190

Corpus christi tx 78418

Desired outcome: Would like a refund or gift card to go back and give your restaurant another try and give the manager a chance to make it right.

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    +1 (855) 820-9994
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    26901 Malibu Hills Road, Calabasas Hills (California), New York, 91301, United States
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    Sep 22, 2026
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The Cheesecake Factory Category
The Cheesecake Factory is ranked 4 among 23 companies in the Casual Dining category
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