Telkom SA SOC — upgrade to faster adsl package.
I don't even know why I am bothering submitting a complaint as Telkom is totally useless in handling customer complaints. On 1 June 2018, I submitted an application for Telkom's 20MB uncapped ADSL package with a 24 month contract. Up till today, NO installation or anything. I have phoned the Technical department, sales, even billing, but the story stays the same. The application is with their IT department. And there is NO number or contact for that department.
More Telkom SA SOC Complaints & Reviews
- Telkom SA - accounts department 
- Telkom - service not just serious it is ridiculous! 
- Telkom SA - slow adsl connection 
- Telkom/ Adsl Line - service and fault non-repairs 
- Telkom SA SOC - connection 3g flla wifi phone 
- Telkom SA SOC - landline not activated after 12 phone calls
- Telkom SA SOC - telkom line faulty in over a year
- Telkom SA SOC - impossible to cancel
- Telkom SA SOC - wrong billing for no data.
- Telkom SA SOC - billings and inactive internet / wifi line since feb 2018