Onecom

I've been with Onecom (onecom.co.uk) for some time now and have had quite a few issues with their service. I was previously with tru telecom for almost two years, paying line rental with no calls as they were unable to sort out my number. Instead, I had to rely on Ezy talk for my calls. I've been trying to transfer my calls for the past 20 months, but Onecom has been unresponsive to my emails and calls.

Recently, my husband rang up to inquire about broadband services and we found out that we are tied into a three-year contract. However, we have yet to hear the call log and we're not entirely sure if my husband agreed to it. It's frustrating that they don't respond to emails and have stopped trying to sort out our call transfer.

In desperation, we contacted the os communication (ombudsman for tru) and were informed that unless there is an official complaint logged, they can't help. We have finally managed to log a complaint and Onecom is now looking at all my emails and calls to the company.

It's ironic that Onecom is supposed to be a communication company, but they don't seem to know how to communicate properly. Despite all these issues, I'm still with them, hoping they'll improve. However, I can't recommend them at this point.

I had a bad experience with Onecom. It's been five long months since I first spoke to them about possibly moving over to their services, and I still haven't received a copy of the legal agreement they made with me over the phone. They seem to think that just because we talked about it, it's legally binding! To make matters worse, they refuse to put anything in writing about it, despite the fact that they insist we are now bound to it.

My advice to anyone thinking about using Onecom is to never agree to anything over the phone. Always ask them to confirm it in writing, even if it's just via email. In my case, they messed up our contracts, and now we're paying an extra ?100 per month compared to what we were paying with EE. Onecom's deals might seem too good to be true, and unfortunately, they are. My experience dealing with Kylie Bowering, one of their representatives, was particularly unpleasant. She promised us the world to get the sale, but once we were signed up, she was nowhere to be found.

I urge everyone to read reviews before agreeing to anything with Onecom. Don't make the same mistake I did.

This company called Onecom, or onecom.co.uk, is my worst nightmare. My other half was talked into swapping providers by a sly salesperson who spun tales of freedom with no ties. She thought it would be easy to terminate the contract whenever she felt like it, with no nagging fees attached. Sadly, this did not turn out to be true. After receiving several puffed-up invoices, she tried to leave, only to be sent packing to a small-print swamped document called Terms and Conditions. It said that the minimum contract duration was 36 months. Can you imagine that? 36 months of being stuck, like a donkey on a leash.

Then the cherry on top of the cake was to find out the cancellation fee was something like ?1000. Like anyone can afford that. It's completely outrageous! So now the situation continues and my bank balance is getting hurt more than ever before. If you're like me and don't want to see your hard-earned pennies vanish into the ether, don't ever go near Onecom. Don't make the same bonehead move my other half did. Don't fall for their propaganda.

My honest advice? Spread the word far and wide, like a supermarket tabloid. Report them to Ofcom if you've got the same displeasure running through your veins. Let's make some noise together and maybe, just maybe, things might change. In the meantime, I wouldn't even give them one lousy star. Negative one's more like it.

So, I signed up with these guys from Onecom and boy, oh boy, was that a mistake. I've been with BT for thirty-five years and thought it was time for a change. Retirement means pinching pennies wherever possible so the prospect of a good deal had me signing up without doing adequate research (lesson learnt!).

First things first, this company charges extra for mobile calls which they never disclosed to me before signing. Unlimited calls my foot! The entire point of signing with them was to save some cash but now they're just bleeding me dry with hidden charges. I don't even know what these 'other calls' they charge for are. Ain't that just typical of these sneaky companies?

And what's worse? I never get my bill in the post -which I don't really mind - but I still get charged for its delivery via email. That's such a ridiculous thing to have to pay for, don't you agree? And speaking of communication, this lot has never once called me. It's either emails or nothing at all.

To top it all off, I've checked my bills and realized I'm paying way more than I ever did with BT! Can you imagine that? I'm even considering bringing Trading Standards into this mess, that's how bad it is. I feel like I've been scammed and I'm not going to let it slide.

Thankfully, I didn't switch my broadband to them because I'd probably be singing a different tune if I did. In conclusion, I would highly recommend staying away from Onecom - unless you enjoy being shafted, in which case, go ahead!

So I got a call outta nowhere from these Onecom fellas. Normally I would've just hung up and moved on with my life, but I had some problems with my old supplier and was feeling a bit desperate, ya know? Unfortunately, things went south right from the get-go. I tried to cancel the deal, but they said I was committed to a 3 year contract and would have to pay the entire period if I backed out! And it only got worse from there.

For starters, I ain't received a single bill that matched the agreed-upon price. There's always some reason why it's higher, like they "forgot" to take the direct debit and charged me a whopping ?15 extra just to use another method. This nonsense has been going on for pretty much the whole time I've been stuck with them.

But today, they really outdid themselves. They actually had the gall to disconnect my phone line all because I wouldn't cough up an extra ?15 for the past two months! What kind of business operates like that? Some straight-up shady stuff, if you ask me.

So listen up, folks, don't make the same mistake I did. Don't go with Onecom. Save yourself the trouble and look elsewhere for a provider. I hope my experience can help someone out there make a better choice. Cheers, Iain.

So, let me tell you about Onecom, or as I like to call them, "one big headache". It all started with a phone call in January. I was minding my own business, when suddenly out of nowhere, I got a cold call from this company. I should have known better, but I was foolishly persuaded to switch over my phone line to them. Little did I know the chaos that would follow.

Despite not giving them the go ahead, Onecom went ahead and took over our line anyway. We had to endure countless phone calls just to get them to admit that they made a mistake. Finally, they confessed that they had taken the line in error. But that wasn't the end of it.

We wanted our line back with BT, but three attempts by BT to retake the line were cancelled. Onecom explained to us that BT kept requesting the wrong thing. It seemed like we were stuck between a rock and a hard place.

To make matters worse, after being cut off by Onecom, we still couldn't get back with BT. Onecom told us that we owed them about ?100 because we didn't take the line back. Are you kidding me? I tried my best to get my phone line back, but apparently that wasn't good enough.

I even offered to pay half of the amount just to get my phone line back, but they refused. To add insult to injury, the customer service was terrible. I spoke with Lucy who was incredibly rude and unhelpful. And don't even get me started on Callum. He was supposed to be a manager, but he didn't seem like he knew what he was doing.

On top of all this, they have the audacity to have a strap line that says, "we focus on keeping our customers happy". Well, let me tell you, I am not a happy customer. Overall, my experience with Onecom was a complete nightmare. I would not recommend them to anyone.

Onecom is a company that offers telecommunication services. They have a reputation for being a bit tricky when it comes to contracts and agreements. It seems like the agreements are always changing, and they always want to pile you with paperwork. It can be overwhelming to try to keep up with it all.

One of the biggest issues with OneCom is that they are always trying to make a profit. This means that they may change the deal that they initially presented to you. They promise a better deal and cheaper rates, but once you sign on the dotted line, things could change. They will do whatever it takes to get as much money as possible out of you.

It's essential that you pay close attention to the paperwork that they present you with. Make sure that everything is in writing and that there are no hidden fees or charges. The cancellation period is only 14 days, so make sure that you act fast if you realize that something is not right.

While OneCom may not be the best option for everyone, they do offer a range of services that can be beneficial. They have a team of experts who work hard to ensure that you have the best possible experience. They offer phone, internet, and mobile services that are designed to meet the needs of consumers.

In conclusion, OneCom is a telecommunications company that is known for being a bit challenging when it comes to contracts and agreements. If you decide to sign up with them, make sure that you read and understand all of the paperwork. It's important to know what you are signing up for and to be aware of any changes that may occur. Despite their reputation, OneCom does offer valuable services, and their team is committed to providing excellent customer service.

I wanted to share my experience with Onecom. At first, I was really excited to join them because I was promised some great deals and perks. After signing my contract for ?36 per month, I thought everything was settled. However, after 4 months, I have yet to see a bill at the agreed price.

In addition to the monthly fee, I was given two free perks and a WiFi dongle as part of the enticing offer to switch over from my previous provider. But unfortunately, these "free" items actually cost me the full amount in month one, leaving me with a bill of ?150 plus. As if that wasn't enough, in months 3 and 4, I paid more than double my agreed contract amount and it seems like this will continue until my contract ends.

I tried contacting Onecom for help, but they weren't very helpful at all. They just referred me to their terms and conditions and told me there was nothing they could do. This was really frustrating, and I've noticed that there are many other reviews online with similar complaints.

Overall, I would strongly advise others to avoid Onecom at all costs. It's a shame because I really thought they were a good choice, but now I regret my decision and wish I had gone with another provider.

Onecom is one of the most deceiving and manipulative companies I have ever encountered in my life. If you think that you can trust them, think again! They will try to lure you with unbelievable offers and promises, but when it comes to payment time, they hit you with huge bills that will make your head spin!

I was looking for a simple mobile phone contract with Onecom, but what I got in return was a total nightmare. The contract I signed for said it would only cost me ?30 a month, but my first bill was over ?300. They don't care about the people they are selling to. They seek out small business owners and independent contractors who are vulnerable and naive to their slimy tactics.

Onecom's contracts have no cooling off period which is something they don't tell you, so if you decide you want out, they will charge you an extortionate amount of money to do so.

When I realised I had been tricked, I tried to get out of the contract. However, Onecom denied any wrongdoing and refused to admit that they misled me. It was a nightmare, and it caused me so much stress and hassle. They didn't care about my situation; all they cared about was making money at my expense.

I was forced to get the regulator called Ofcom and their dispute resolution service known as the Communications and Internet Services Adjudication Scheme (CISAS) involved to help cancel my contract. Thank God, CISAS sided with me, and I was able to get out of the contract. However, Onecom still refused to apologise for their actions, and that left a sour taste in my mouth.

If you're considering doing business with Onecom, my advice to you is to stay far, far away! They are manipulative, deceitful, and don't care about their customers.

So, I got a call yesterday from these guys at Onecom (I think that's what they were called, I'm not sure). At first, I thought it was BT calling me up with some mad offers, but it turns out it wasn't. The person on the phone was telling me all about these great packages that they offer on broadband and phone services, and it seemed like a really good deal - I'd end up saving about ?25 a month! But as I started asking more questions, it became pretty apparent that they weren't actually BT; they were just some kind of middle-man.

Anyway, they said they were going to send me all the details in writing, but then they started asking for my bank details. Like, what the heck? I don't want to be giving out my bank details to some random person on the phone, no way. They said they needed them to send me a mandate, which didn't really make sense to me, but whatever. I told them no way was that going to happen, and then they transferred me to a lady who tried to convince me again. She even said that they could only put money into my account and not take any out, but I still wasn't having it. I let them know real clear that there was no way I was giving them my bank details, and then they said they couldn't send me anything in writing after all.

But looking back now, after reading all the reviews, I'm glad I didn't give them my bank details. Seems like they're not that great of a company after all.