Teleperformanceimproper work site!

U
This review was posted by
a verified customer
Verified customer

It's a true shame how unfair some establishments are!
I worked at teleperformace for two yrs and loved my job! They were very laid back as long as you completed your assighned work and I truly loved how they seemed to appreciate their staff, I also loved the training they provided we learned about the products in fun ways and I seemed to learn alot! However, after a yr things seem to do a complete flip and with new adjustments and things got strict which is fine I would try my best to adjust, when they started to not appreciate their employees and scare tactics of lay offs and a accm who yelled in her office while we were on calls with customers was very unprofessional very! I was trying my best through theses obstacles and I got along well with my supervisors making 100's on qa's and trying to get involved and then my attendance wasnt a 100 percent due to sickness and sparingly personal issues but I always made up my time when I could. Then I got a supervisor that was really unfortunatley immature, rude and unthankful the supervisor never really told me good job after I made 100 after 100 and when I did anything wrong it was magnified to great lengths overdramatically! I was unliked by an unfair sup still I tried and then she told me one day that I wasnt fired but like suspended I guess about a call that I was supposedly rude to client to even though I was qa'd and on my score nothing about being unfriendly? I tried to get attention of a once consederate accm but she felt it was like I was making a issue of nothing! Very saddend I left they called me back but had me sign a piece a paper... So I was upset but in our economy needed a job so even though they sus and were like not giving me job security my sup told me "we will call you back to work maybe" that to me was ridicuolous! However things seemed to brighten as I got a new sup who said I was making the best scores on her team and I loved going to work again! I felt motivated it was nice! Then after alotta 100 scores and suffient attendance I was doing so well but my team all had one new score that was failing unfortunatley, the crazy part was that they all kept their jobs but I was let go which really bothered me and it was all because of that paper I signed! Whats really crazy is the sup I had got fired from the mobile phone company and got hired for another one. I was not the only one that didn't understand this and I hope I still can do something about this!

Responses

  • Ph
    Phil Conners Apr 15, 2011

    Watch out for a manager named Guy there. He will twist a knive in your back just to save his own

    0 Votes
  • Un
    unappreciated hard worker May 27, 2011

    if you check this please send me an email at [email protected] i would like to know more about ur experience i have a particular case happening now.

    0 Votes
  • Un
    Unsure agent Jan 02, 2013

    I was called today to go back to work after being suspended, but im not signing anything. My scores have not been good lately, but the pressure sucks. The business rules and requiremets have changed and I feel stressed all time. We are always being told we are on the chopping block and its like very inconsistant. Im not signing crap, im at the point I dont want the constant headaches and im already looking for another job. Just tired.:(

    0 Votes
  • Un
    Unsure agent Jan 02, 2013

    Wbho? Are you talking to me?

    0 Votes
  • Gj
    GJM02 Jun 20, 2017
    This comment was posted by
    a verified customer
    Verified customer

    Same scenario happened to me wtf... we should sue how they treat their employees

    1 Votes

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