1-800 Contacts reviews & complaints
1-800 Contacts complaints 3
1-800 Contacts - horrible
Thank god they didn't blame me for ordering the wrong item because I really didn't. So they said they would send the new contacts instead of the old ones. Ok, that was great. They said the contacts would arrive by Friday.
Friday. Friday evening. Nothing.
On Saturday I called them and asked what happened. So it turned out that they had never shipped the order. Promised to send again.
The week had passed. Nothing again. Same story from representatives and thousand apologies... But no real actions.
Requested the refund, if they are unable to send anything. They agreed, asked me to wait for 8-9 business days. We will see, I guess there will be the same story with the money...
1-800 Contacts - kind service
I talked to Mike on the phone, and he was very kind and helpful. I'll definitely use them again next time I buy contacts.
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