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8:26 pm EST
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This review was chosen algorithmically as the most valued customer feedback.

Visible Wireless - Upgrade policy

I was talking to a customer service rep on chat while I upgraded my phone. I followed the directions they gave me and placed the order. I received the phone quickly and was able to transfer the service onto the new phone. It occurred to me that my old phone was still sitting on my desk several weeks later. I have been traveling every single week with my job...

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B
6:20 pm EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Bright Speed - Landline phones

Bought out phone contract 2 months ago have not have phone service in 6 weeks keep complaining but not fixing problem has been out 4 weeks continually still not working give a variety of reasons but no actions but still insust we pay a phone bill for service we are not getting this is not only our phone but every landline phone in 1 1/2 mile radius. My...

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ComplaintsBoard
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9:42 pm EST
Verified customer This complaint was posted by a verified customer. Learn more
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This review was chosen algorithmically as the most valued customer feedback.

Visible Wireless - Want 30.00 refunded

I switched to visible wireless 11/26/22 at12:90pm. There was not a spot for me to add a promo codefor first 3 months of service to get 15.00 off. So I tried contacting their chat service. After 8 attempts and several hours I never got a single connection with an agent. I was so frustrated I cancelled my service. I want my 30.00 for first month of service...

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3:06 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Straight Talk / Home Phone - Upgraded home phone modem

I had to get the upgraded modem for my home phone. I never had any problems with the last straight talk home device and I persuaded many of my neighbors to get this service; however, the upgraded box is a disaster. The phone may work for 2 days, then it's off for 5 days. Very inconvenient when one is waiting for the doctor to call back to schedule surgery...

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1:45 pm EST
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This review was chosen algorithmically as the most valued customer feedback.

Mint Mobile - Cell service

I am getting spam/spoof calls from germany now +[protected] About fake amazon issues trying to get my personal info They do not help, tell me to block number, change my Number, everything that does absolutely nothing but Waste time. What a joke, like s.B. C. (fake at&t) verizon all of them Do not seem to be able to fix a simple problem, I wonder If those phone companies make $ of the intl calls?

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12:00 pm EDT
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This review was chosen algorithmically as the most valued customer feedback.

Affinity Cellular - Would like a refund for the phone $135.98

I ordered a cell phone from Affinity Cellular on 9/10/2022. When I received the phone I could not get it activated, call them for help and they were not very helpful. I needed a transfer number to activate phone which I could get. Then I asked them if they could transfer all my information from the old phone and they said I would have to do that, which I do...

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7:53 pm EDT
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This review was chosen algorithmically as the most valued customer feedback.

T Mobile and Metro PCS - Complaint

To whom it may concern I went to the t mobile store in 5813 Leesburg pike falls church va. I went there and I asked the girl that was working there if they have a plan for a phone line she said to me yes they have a plan for $25 plus a one time fee for $ 10 I agreed to the plan. she right away charged my debit cart for $37 and some change. then I handed her...

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4:23 pm EDT
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T-Mobile Assurance USA - Is it proper to have warranty phones fail 8 times in 8 months?

Ah yes the story of Sprint phone taken over by T=TERRIBLE - Mobile as in 11 years no problems with my Virgin Sprint and Assurance once I retired but now since 2021 with T-Mobile 7 now going on 8th. failure of Warranty replacement phones as #5 SCHOK warranty phone stopped ringing and built in battery charges, phone is hot to the touch and drops from 100% to...

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6:48 am EDT
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This review was chosen algorithmically as the most valued customer feedback.

Mondo Cellular - As the consumer right can I get what I was sold for and an urgent feed back.

Good Day please kindly assist me I have taken a contract laptop with Mondo as their agent call me and offer this special to me of a Laptop for R199 and I ask her many time how certain is she with this offer she said no it R199 to my suprised my Mtn account came with a debit order of R455.00 extra when I asked them they say its is the laptop that I took...

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5:09 am EDT
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Rain Network - Poor service

I have ordered a simcard tried to rica but was not able to proceed so I called spoke to someone from there, was adviced to make another order well I agree it was on the 18 of august... Waited to it to be delivered but nothing I kept calling some guy from there told me he can not find my order, well okay I waited for couple of days and I called again wa...

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12:24 am EDT
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New Vinayaka Telecom - Distributor no send easy load

Sir yaha nanjangud district mysore karnatka pin 571301 me last 10 sal se meri mobile recharge ki shop hai har roj 10000 tak ka airtel ka recharge karta hoo magar 1.09.2022 se distributor or manager me mera outo credit band ka diya kahte hai company se band ho gya hai rules bana hai magar yaha par sirf 4 dukan walo ko vo outo credit dal rahe hai baki ko latka raha hai rules to sabke liye ek hone chahiye

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8:03 am EDT
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Sprint now part of T Mobile - I would like to not be lied to about paying something that has to be paid anyway.

I have an account with sprint. I had a Payment arrangement set up to try and pay my remaining balance off. The agreement was if I payed $500 I would be able to set up an arrangement. Once it was time to make the payment, I called back an explained what I was asked to pay and it was also n my account notes. The representative I spoke to said okay and took...

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2:02 pm EDT
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Sprint T Mobile - Any and all charges should be removed from my bill.

I had fraudulent charges on my bill. I filed a BBB complaint. Sprint worked with me but did not follow through with their end. I am being charged for a Samsung watch that has been returned to them. The charges remain on my account. I have received verbal and email communication from Sprint TMOBILE that the charges would be taken off my account but that...

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8:10 am EDT
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This review was chosen algorithmically as the most valued customer feedback.

Virgin Active Montana Pretoria - Deducting money of my account nearly two years after cancellation

I have cancelled my membership on the 12th of January 2021only to find out that they are still deducting money out of a bank account that I don't use. Phone Virgin Active in Montana and spoke to the rudest person called Patience Maphanga the so-called Club Administrator, that were trying to make me out as a liar. She then sends me an e-mail the next day...

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5:46 pm EDT
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Virgin Islands Telephone Corporation - Viya provider service retail

On Wednesday July 1, 2020 at 2:15pm and On Friday May 21, 2021 at 1:10pm. I Subscriber visited the Virgin Islands Telephone Corporation, Viya Provider Service Retail. Salesperson Ms BBertrand approached me the subscriber and assisted me with products and services. 49 Alcatel 1B for $99.00 and 49 Alcatel 1B for $100.00. Salesperson sold me 2 defective...

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12:45 am EDT
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StraightTalk.com Wireless - Their migrating process

My phone wasn't working. I only had wifi calling no data. Straighttalk through text said they were "migrating" my service. Didn't let me know how long it would be or nothing else. After 3 calls they finally got it fixed. Over 5 hours on the phone, or computer. There were 6 days left on my monthly service but they refuse to replace my month. They offered me a week of service! What a crock!

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4:17 pm EDT
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Pure Talk - Poor phone and customer service

Poor to non existent service We signed up as we trusted (unfortunately) the referral source. Once we got phone service it was intermittent at best. We called customer service dozens of times. They would go through the list of things to do on the phone but when that didnt work, that was it. Never was there an attempt to actually fox it. When we finally...

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2:47 pm EDT
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Verizon Straight Talk TracPhone TracFone - Cell phone services

08.31.2022. Problems listed...I demand justice from these shyster companies immediately today no later than 08.31.2022 or else! I have NO phone NO email so ONLY contact me through my POBox listed. What part don't you shysters aholes understand?! Problems complaints with Verizon Straight Talk TracPhone TracFone. **They can afford it see their balance sheet...

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R
3:29 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
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Suddenlink / Optimum - I would like an apology for each time I had to call and remain on the line for hours and retell the story

In June of 2022, a large truck drove through our neighbor hood and knocked our cable from the pole. After calling the repair into Suddenlink they put in a ticket with the 3rd party service technician's they use. All of my services are bundled including my home phone. The technician's that were dispatched out to repair the cable called instead of coming out...

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C
5:46 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Verizon Straight Talk Tracfone - Cell phone service

Tried of being lied to and ripped off by Republicants and rich and corporations! I DO NOT have a phone anymore nor ever email so ONLY contact me what part don't you understand shysters thru my POBOX listed below. Pay me restitution or else... 08.30.2022. Tuesday. Problems with Verizon tracphone tracfone straight talk. Main problem data throttling get only...

Read full review of Verizon Straight Talk Tracfone
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