Teespring review: Unable to access account

I joined Teespring August 29, 2020. I wanted to sell POD T-shirts. I posted several designs. When I went into my account to set up PayPal I wanted to change my email account from gmail to Hotmail. Some how this messed up my ability to access my account. I am still not able to access my account. I have tried several times to contact Teespring and have gotten a couple of unhelpful replies, but it take 1-2 weeks just to get a reply. I even asked them to just delete my account so that I could just start over but have received no reply. I don't take filing a complaint lightly, but I feel I have no other option. I don't understand how a company can continue to stay in business when they are as hard to reach as Teespring is. I just want them to delete my account and all my designs. I can only imagine how stressful it would be to actually try to get your money back from them... Why would anyone trust a company like this?