The t-shirt designs were printed incorrectly by the company. I contacted them twice through their contact page and I have had zero response, other than the automated "You'll be contacted within 24 hours email.
The first notice was on 10/1/19, and the second notice was on 10/4/19. Here is my complaint: The front of the shirt was supposed to have a small pocket-sized image and text on the left side of the shirt, which shows correctly on my purchase conformation order. The shirts I received have a large image and text in the middle of the shirt. I've attached a side-by-side photo of both.
After contacting Teespring's customer support twice at support@teespring.com, they eventually got back to me. It took several days, and the company asked for a photo of the front and back of all the shirts I'd ordered. I sent everything back to them immediately, and the company corrected the error. They sent a new batch of shirts at no cost to me. It took the Teespring 22 days to correct their mistake, but they did.