The complaint has been investigated and
resolved to the customer's satisfactionResolved TD Bank — unfair practices
resolved to the customer's satisfaction
Where do I begin, since the "merger" with Commerce (my original bank), I've had nothing but problems with TD. They allow falsified charges from KNOWN scammers, (one without even the proper routing number on the fake check) charge overdrafts for these debits and make you go through hoops to reverse them, IF they reverse them. They allow you to CHARGE (debit visa) beyond your balance and hit you with $35 OVERDRAFT fees for charges under $10. Their "customer service" claims they do this to "save" you from the embarrassment of the card being declined. Really? So you are saving me from embarrassment by charging me $35 to make a $7 purchase. I work retail and deal with customers using debit every day, other banks simply come up as "Declined", no embarrassment, got to pay another way. TD does not give you the choice of alternate payment, they merely rape you for the privilege of not being embarrassed. Oh and they wont let you know you are overdrawn, but WILL continue letting you make debit purchases (and more overdrafts). Tne only reason I have not left is that I havent had the money left over after bills to open a new account elsewhere, with sufficient timing to switch my auto deposit/debits to the new bank.