Respected Sir / Madam,
My vehicle CG13BE8457 met with an accident on 29/4/26 at Katghora, Chhattisgarh and the damaged vehicle was sent to Rattan Auto at Katghora, Distt Korba, Chattisgarh, Authorised service center of Tata. No estimate was shared with me as Mr Nikhil , the manager assured me to get claims from the insurance company and the surveyor will decide the repair cost. The vehicle was insured with the new india insurance and insurance Surveyor told me for no claim for technical issue but he honestly assess the repair amount of the accidental vehicle,which comes to Rs 2.36 Lacs but Officials of Rattan auto prepared a fake and bogus bill of Rs 5.38 lacs which could not be justified in any manner. I made several requests to them to take the genuine assessed amount from me and release my vehicle as they already took 3 month in this matter. I am Ready to pay the Assessed amount by the authorised surveyor but they refused to accept the same and they tried to extort money from me with a fake bill.The parts which are shown in this bill are actually not installed in the vehicle. Some of the parts are not genuine parts of tata.They intentionally detain the vehicle to lose me.
Please interfere in this matter as the Esteem reputation of Tata Motor Is spoiling by such a service center.
Claimed loss: 500000
Desired outcome: Cancel Service center at Rattan Auto
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